Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

VICTOR MALDONADO

Spring Valley,USA

Summary

Enthusiastic insurance professional experienced in investigating and processing insurance claims. Hardworking and communicative, excels at interpreting policies and providing optimum service to policyholders.

Overview

9
9
years of professional experience

Work History

Lead Ambassador

Sycuan Casino Resort
El Cajon, California
02.2025 - Current
  • Assisted guests with inquiries, providing information on amenities and services.
  • Led team of ambassadors in providing excellent customer service and support to guests.
  • Trained new ambassadors on customer service protocols and casino policies.

Insurance Claims Specialist

GEICO INSURANCE
San Diego, USA
05.2023 - 08.2024
  • Evaluated claim documentation to determine coverage eligibility.
  • Coordinated with medical providers for claim support and verification.
  • Assisted customers in filing new insurance claims and provided status updates on existing ones.

Fulfillment Center Associate

AMAZON
San Diego, USA
01.2021 - 05.2023
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Checked product on inbound/outbound to ensure that items and quantities are correct in order to reduce error and damages.
  • Collaborated with team members to complete timely orders and avoid delays.

Hairstylist

SUPERCUTS
San Diego, USA
04.2017 - 03.2020
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Maintained cleanliness of work station by sanitizing tools and equipment between uses.
  • Performed hair cutting, coloring, and styling using industry-standard techniques.

Education

Certification -

Cosmetology Education
12.2016

Skills

  • Document organization
  • Attorney collaboration
  • Customer service
  • Insurance assessment
  • Claims processing
  • Client communication

Languages

Spanish
Professional

References

References available upon request.

Timeline

Lead Ambassador

Sycuan Casino Resort
02.2025 - Current

Insurance Claims Specialist

GEICO INSURANCE
05.2023 - 08.2024

Fulfillment Center Associate

AMAZON
01.2021 - 05.2023

Hairstylist

SUPERCUTS
04.2017 - 03.2020

Certification -

Cosmetology Education
VICTOR MALDONADO