Victor Marquez
San Jose,CA
Summary
Proven achiever in logistics and sales, with a track record of enhancing operational efficiency and driving customer satisfaction for companies such as Lowes. Enthusiastic associate willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Overview
4
4
years of professional experience
Work History
Shipping and Receiving Clerk
Lowes
06.2022 - 04.2023
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
Sales Representative
Lowes Distribution
04.2021 - 03.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Sales Associate
Ace Hardware
01.2019 - 02.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma -
San Jose Conservations Corps
San Jose, CASan Jose City College
San Jose, CASkills
- Attention to Detail
- Self-Motivated and Independent
- Shipping and receiving
- Heavy Lifting
- Teamwork and Cooperation
- Package handling
- Effective Communication
- Warehousing Operations
- Punctual and Reliable
Languages
English
Native or Bilingual
Timeline
Shipping and Receiving Clerk
Lowes
06.2022 - 04.2023
Sales Representative
Lowes Distribution
04.2021 - 03.2022
Sales Associate
Ace Hardware
01.2019 - 02.2021
High School Diploma -
San Jose Conservations Corps
San Jose City College
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