Victor Martinez
Richmond,CA
Summary
Service-focused General Manager committed to creating positive customer experiences that drive loyalty and repeat business. Skilled in optimizing resource utilization to meet operational demands, including overseeing warehouse operations and inventory management. Proven sales leader with strong judgment, effective planning skills, and excellent interpersonal communication abilities.
Overview
17
17
years of professional experience
Work History
General Manager
Marinelli Shellfish Co
05.2022 - 05.2024
- Oversaw daily operations and staff management to ensure smooth functioning of business
- Ensured compliance with health and safety standards, driving a culture of safety and quality
- Developed and implemented sales initiatives, enhancing customer engagement and satisfaction
- Proactively sought out new customers to expand client base and increase sales
- Efficiently processed customer orders and ensured timely and accurate deliveries
- Regularly monitored and adjusted refrigerator temperatures to maintain product quality
- Managed invoices and maintained accurate financial records
- Tracked inventory levels, adjusting stock as needed to meet demand
- Implemented quality control measures to uphold product standards
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Warehouse Staff
Marinelli Shellfish Co
06.2007 - 05.2022
- Processed customer orders, ensuring timely and accurate deliveries
- Maintained clean and organized work areas to enhance operational efficiency
- Regularly checked refrigerator temperatures to ensure product safety
- Managed invoices and maintained accurate records for inventory
- Performed routine truck maintenance to ensure operational reliability
- Tracked inventory and managed stock levels to support sales
- Packaged and shipped items efficiently, adhering to quality control measures
- Operated a forklift for material handling as needed
- Delivered goods and products to customer on time and in excellent condition.
Skills
- Staff Management
- Inventory Management
- Sales Development
- Customer Service
- Compliance and Safety Standards
- Quality Control
- Order Processing
- Forklift Operation
- Time Management
- Warehouse Safety
- Effective Communication
References
Available upon request.
Timeline
General Manager
Marinelli Shellfish Co
05.2022 - 05.2024
Warehouse Staff
Marinelli Shellfish Co
06.2007 - 05.2022
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