Victor Mateus da Encarnação Mabeia
San Tan Valley
Summary
Consulting and banking leader with extensive experience in strategy, operations, transformation, corporate banking, client relationship management, and organizational development. Proven track record of leading complex engagements, advising senior stakeholders, and delivering practical business improvements across financial services and public-sector environments. Brings deep understanding of banking products, client-facing service models, business process improvement, risk awareness, and cross-functional coordination. Adept at analyzing business challenges, developing strategic recommendations, and working with diverse stakeholders to drive measurable outcomes. Recognized for strong communication, analytical thinking, and the ability to manage multiple priorities in fast-paced environments.
Overview
27
27
years of professional experience
Work History
Senior Management Consultant / Manager
MainStreet Consulting LLC
USA
10.2016 - Current
- Support organizations in improving performance, strengthening leadership capability, and navigating change through structured consulting interventions.
- Key contributions:
- Lead consulting assignments focused on organizational effectiveness and business growth
- Analyze client operations, identify root causes of performance gaps, and recommend solutions
- Design and support change management and organizational development initiatives
- Help clients improve financial performance, customer satisfaction, and employee engagement
- Coordinate implementation activities and stakeholder engagement across projects
- Contribute to firm management and business development activities
- Apply an adaptive consulting approach to diagnosing problems and supporting solutions
Coordinator, Maputo Urban Transformation Project
Municipal Council of Maputo
Maputo, Mozambique
12.2022 - 12.2025
- Coordinate a multi-stakeholder urban transformation initiative, ensuring alignment between internal teams, government bodies, and external partners.
- Key contributions:
- Facilitate coordination across departments to align project design and implementation
- Establish governance and coordination mechanisms for project execution
- Support collaboration between municipal leadership and project teams
- Engage public institutions, private sector partners, academia, and NGOs
- Help organize the Project Forum to strengthen stakeholder alignment
- Ensure compliance with project agreements, design requirements, and World Bank standards
- Maintain transparent and effective communication with the World Bank and project stakeholders
Director, Office of Strategic and Institutional Development
Municipal Council of Maputo
Maputo, Mozambique
07.2020 - 12.2023
- Lead strategic development, institutional reform, and performance improvement initiatives for the Municipality of Maputo. Advise senior leadership on governance, transformation, and operational effectiveness.
- Key contributions:
- Coordinate strategic planning and institutional development across the municipality
- Monitor and evaluate implementation of the Municipal Development Plan
- Identify improvement opportunities in sectoral development plans and service delivery
- Promote institutional reform and organizational change initiatives
- Develop change management plans supporting reform and modernization efforts
- Advise municipal leadership on strategic priorities and governance matters
- Prepare analyses on socio-economic trends and resident satisfaction
- Coordinate studies to improve municipal services and organizational performance
- Support development of new municipal projects and externally funded initiatives
- Maintain relationships with development partners and external stakeholders
Senior Client Manager
Banco Bilbao Vizcaya Argentaria (BBVA)
USA
06.2019 - 06.2020
- Managed client relationships and supported delivery of banking products and services to individuals and businesses.
- Key contributions:
- Delivered tailored banking products and services to meet client needs
- Used consultative selling to identify opportunities and grow client portfolios
- Opened new accounts and cross-sold appropriate financial products
- Referred clients to specialized internal banking teams
- Strengthened client retention, satisfaction, and revenue generation
- Ensured compliance with banking regulations, policies, and documentation requirements
Senior Business Analyst
Global Resources LLC
07.2016 - 09.2016
- Performed business analysis and supported management decision-making through structured evaluation of operations and financial performance.
- Key contributions:
- Conducted quantitative and qualitative analysis of business practices
- Identified issues affecting profitability and operational efficiency
- Developed recommendations for corrective action and process improvement
- Evaluated cost-benefit implications of proposed changes
- Supported leadership with practical insights for business improvement
Senior Client Manager
Bank of America
Oakland, CA, USA
01.2016 - 06.2016
- Worked in a business center environment, managing client relationships and supporting sales growth through banking solutions and advisory services.
- Key contributions:
- Promoted financial products and services to high-potential customers
- Conducted client meetings to assess needs and provide financial advice
- Developed financial plans and long-term business relationships
- Managed client accounts and coordinated with internal business partners
- Supported customer service strategy and change initiatives in the business center
Financial Services Professional
New York Life Insurance Company
Albuquerque, NM, USA
03.2015 - 08.2015
- Provided advisory and protection solutions to clients across life, health, and disability insurance.
- Key contributions:
- Assessed client financial situations and protection needs
- Built a prospect database through referrals and outreach
- Conducted community engagement activities to promote financial well-being
- Prepared coverage proposals and completed underwriting documentation
- Finalized enrollment and supported ongoing client service
Deputy Director, Corporate and Investment Banking
Barclays Bank Mozambique
Maputo, Mozambique
01.2007 - 01.2011
- Led corporate banking operations and helped drive significant business growth and market expansion.
- Key achievements:
- Increased bank assets from $500,000 to $200 million over four years
- Built a strong corporate banking team focused on revenue growth and client service
- Expanded market share by more than 10%
- Developed and maintained strong relationships with corporate clients nationwide
- Served on the Operations Committee and Assets and Liabilities Committee
Commercial Director, Corporate Banking
Millennium BIM Bank
Maputo, Mozambique
01.1999 - 01.2007
- Led corporate banking activities and managed a team responsible for client acquisition, relationship management, and credit support.
- Key achievements:
- Grew the client portfolio by more than 15%
- Managed a client portfolio valued at over $100 million
- Coordinated with risk, audit, leasing, trading, and foreign services teams
- Reviewed credit proposals for quality, structure, and pricing
- Recruited and trained team members to strengthen performance
- Monitored market and economic developments affecting banking strategy
Corporate Client Manager
Millennium BIM Bank
01.1999 - 01.2005
- Prospected clients and developed new business opportunities
- Supported relationship growth and revenue generation
- Monitored credit quality and risk controls
- Conducted regular client visits and supported debt restructuring efforts
Education
PhD - Management, Organizational Development and Change
Colorado Technical University
Colorado Springs, CO, USA06-2016
Master of Business Administration (MBA) - undefined
Hult International Business School
San Francisco, CA, USA08-2012
Master of Science - International Banking and Finance
Heriot-Watt University
Edinburgh, Scotland, UK11-2006
Bachelor’s Degree - Management
Eduardo Mondlane University
Maputo, Mozambique08-2001
Skills
- Management Consulting
- Banking Strategy and Operations
- Corporate and Commercial Banking
- Client Relationship Management
- Business Process Improvement
- Organizational Development and Change
- Project and Program Coordination
- Stakeholder Engagement
- Financial Analysis and Business Reporting
- Risk Awareness and Credit Management
- Service Delivery and Transformation
- Team Leadership and Capacity Building
- Microsoft Office Suite: Excel, Word, PowerPoint, Access
- IBM SPSS Statistics
- Business Analysis and Reporting
- Project Coordination
- Stakeholder Management
LANGUAGES
English: Fluent
Portuguese: Fluent
Timeline
Coordinator, Maputo Urban Transformation Project
Municipal Council of Maputo
12.2022 - 12.2025
Director, Office of Strategic and Institutional Development
Municipal Council of Maputo
07.2020 - 12.2023
Senior Client Manager
Banco Bilbao Vizcaya Argentaria (BBVA)
06.2019 - 06.2020
Senior Management Consultant / Manager
MainStreet Consulting LLC
10.2016 - Current
Senior Business Analyst
Global Resources LLC
07.2016 - 09.2016
Senior Client Manager
Bank of America
01.2016 - 06.2016
Financial Services Professional
New York Life Insurance Company
03.2015 - 08.2015
Deputy Director, Corporate and Investment Banking
Barclays Bank Mozambique
01.2007 - 01.2011
Commercial Director, Corporate Banking
Millennium BIM Bank
01.1999 - 01.2007
Corporate Client Manager
Millennium BIM Bank
01.1999 - 01.2005
Master of Business Administration (MBA) - undefined
Hult International Business School
Master of Science - International Banking and Finance
Heriot-Watt University
Bachelor’s Degree - Management
Eduardo Mondlane University
PhD - Management, Organizational Development and Change
Colorado Technical University