Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Restaurant Owner
Sorella's Inc.
02.2007 - Current
Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Monitored and maintained clean working areas and cooking surfaces.
Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
Prepared raw materials for cooking by cutting vegetables and preparing dough.
Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
Coached new workers on store policies, pizza making, and dough preparation.
Tracked inventory of ingredients and supplies to keep kitchen well stocked and meet product and service demands.
Cleaned and sanitized work areas, utensils and equipment. We have had a health grade of 99 to 100 since opening in 2007.
Restaurant Owner
Smacnally's Inc.
04.1999 - Current
Managed payroll, daily deposits, and cost controls.
Set employee schedules, delegated work, and monitored food quality and service performance.
Supervised daily activities of restaurant and 30 employees.
Maintained positive relationships with local community and government officials.
Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Identified team weak points and implemented corrective actions to resolve concerns.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment. We have had a 99.5 to 100 health grade since opening in 1999.
Recruited, hired, and trained talented staff to fill vacancies.
Restaurant Owner
Gaffers Sports Pub And Grill
01.2010 - 10.2013
Managed payroll, daily deposits, and cost controls.
Set employee schedules, delegated work, and monitored food quality and service performance.
Supervised daily activities of restaurant and 25 employees.
Recruited, hired, and trained talented staff to fill vacancies.
Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Identified team weak points and implemented corrective actions to resolve concerns.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Developed unique events and special promotions to drive sales.
Oversaw food preparation and monitored safety protocols.
We were expecting our First child in November and decided to downsize and sell.