Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victor Medina

Frisco,TX

Summary

High school graduate and current college student with experience in retail, food service, and education. Possessing strengths in communication, marketing, and customer service. Seeking to gain experience, hone skillset and build relationships while working to advance company operations.

Overview

9
9
years of professional experience

Work History

Team Lead

TECOVAS
07.2025 - 10.2025
  • Led team of sales associates in daily operations, ensuring alignment with company goals and standards.
  • Developed and implemented strategies to ensure a sales goal of 20% over the forecasted amount is met.
  • Encouraged and demonstrated adaptability; positively effecting change and enabling the team to successfully execute a shared vision.
  • Fostered a culture of strong communication and teamwork in order to ensure a seamless balance between operational, visual and customer priorities.
  • Facilitated the organization of stockroom inventory in preparation for upcoming shipments.
  • Worked closely with store leadership to prepare, plan, schedule, and execute new hire training.

Sales Associate

TECOVAS
08.2023 - 07.2025
  • Employed exceptional customer service to provide customers with a personalized and streamlined shopping experience based on individual needs.
  • Analyzed sales data to identify opportunities for upselling and cross-selling products effectively.
  • Collaborated with management and teammates via constant, thorough communication to create an efficient, positive work environment.
  • Possessed an extensive knowledge of brand history, values, and products, serving as a brand ambassador to customers.
  • Adapted to varying levels of customer traffic while ensuring key performance indicators are met and exceeded.


Sales Advisor

Warby Parker
10.2019 - Current
  • Utilized aesthetic knowledge and creative sensibilities to style customers and find products that suited their own personal style.
  • Analyzed customer prescriptions and collaborated with opticians to determine the products and services best suited to the customer's vision needs.
  • Implemented upselling strategies, resulting in increased average transaction values.
  • Trained and mentored new sales advisors.

Barista/Cook

Tapioca Express Inc
06.2018 - 08.2019
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Crafted over 60+ drinks in average shifts with consistently positive customer satisfaction scores.
  • Prepared and cooked a variety of different foods with care, efficiency, and consistency.


Assistant Tutor/Grader

Kumon Math And Reading Center
06.2016 - 10.2019
  • Graded hundreds of homework and classwork assignments every shift.
  • Worked with students from grades K-12.
  • Interacted with parents, students and co-workers to build support networks and enhance student success.


Education

High School Diploma -

Centennial High School
Frisco, TX
06.2019

Skills

  • Strategic communication
  • Marketing
  • Team player
  • Conflict resolution and de-escalation
  • Organization
  • Performing under pressure
  • Adobe Photoshop
  • Microsoft Office (Word, Powerpoint)
  • Social media
  • Heavy lifting
  • Employee training
  • Multi-tasking
  • Relationship building
  • Understands Tagalog

Timeline

Team Lead

TECOVAS
07.2025 - 10.2025

Sales Associate

TECOVAS
08.2023 - 07.2025

Sales Advisor

Warby Parker
10.2019 - Current

Barista/Cook

Tapioca Express Inc
06.2018 - 08.2019

Assistant Tutor/Grader

Kumon Math And Reading Center
06.2016 - 10.2019

High School Diploma -

Centennial High School

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