Detailed Loss Prevention professional offering proven history developing programs to mitigate corporate theft, loss and waste. Driven and dedicated 10 years of hiring and development expertise. Employed investigative and communication skills to acquire information and evidence. Developed key strategic alliances to support business objectives.
Overview
11
11
years of professional experience
Work History
Executive Protection Agent
Contractor
10.2023 - Current
Worked with local, state and government agencies regarding company security matters.
Detected, investigated and reported hazardous workplace incidents and issues.
Participated in loss prevention and safety programs.
Researched and archived general liability incidents via CCTV.
Provided discreet personal protection services, maintaining professionalism while fostering positive relationships with clients.
Managed crisis situations effectively through well-researched contingency plans and swift decision-making abilities.
Reduced potential threats by performing comprehensive advance work for clients'' travel plans and event attendance.
Enhanced client safety by conducting thorough risk assessments and implementing tailored security measures.
Maintained a secure environment by conducting regular site surveys, identifying vulnerabilities, and recommending improvements.
Security Manger
Surefox Inc.
02.2020 - 06.2022
Managed a team of security personnel, providing regular training for improved performance and professional growth.
Oversaw team of security officers and managed scheduling and performance evaluations.
Maintained detailed records of security incidents, enabling proper analysis for future preventative measures.
Kept team compliant with security protocols and appearance standards.
Continuously updated knowledge on evolving security trends and best practices, incorporating relevant strategies to maintain a safe facility.
Conducted thorough background checks on potential hires to maintain a safe working environment for all employees.
Investigated incidents and wrote reports.
Monitored building access, ensuring only authorized personnel were granted entry into secure areas of the facility.
Coordinated protective service operations with other emergency response agencies.
Enhanced overall security by conducting comprehensive risk assessments and implementing tailored security plans.
Liaised with corporate headquarters on compliance with manpower, travel, replacements and operational requirements.
Organized successful large-scale events, coordinating with multiple stakeholders to ensure optimal safety conditions for attendees and staff members alike.
Determined security budgets and identified opportunities to optimize resource utilization.
Cultivated relationships with external security vendors to make additional security resources available if necessary.
Infantryman
United State Marine Corps Infantry
10.2013 - 03.2021
Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
Performed as fire team member during situational training exercises and infantry dismounted battle drills.
Enhanced team efficiency by conducting regular training sessions and tactical drills.
Led fire team during infantry dismounted battle drills and situational training exercises.
Trained in use of tear gas, passive ordnance, and explosives.
Responded to emergencies with speed, efficiency, and knowledgeable assistance.
Conducted reconnaissance operations to gather intelligence on enemy positions.
Coordinated closely with allied forces during joint operations, enhancing interoperability and mission effectiveness.
Employed various weapons systems proficiently in both offensive and defensive engagements.
Provided security for military installations by conducting regular perimeter patrols and monitoring access points.
Ramp Duty Manager
G.A.T.
11.2017 - 01.2020
Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
Trained employees in essential job functions.
Mentored and supported junior staff members to apply best practices and follow procedures.
Supervised and coordinated team to provide guidance and support and maximize performance.
Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
Handled escalated customer issues with diplomacy, ensuring satisfactory resolution while preserving long-term client relationships.
Improved customer satisfaction by promptly addressing and resolving guest concerns and complaints.
Enhanced team performance by providing ongoing coaching, feedback, and training opportunities for staff members.
Oversaw inventory management, ordering supplies as needed to maintain adequate stock levels and minimize waste.
Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
Maintained a safe and secure environment for guests and employees through regular facility inspections and adherence to safety protocols.
Lead Mover
Neostart
02.2016 - 10.2017
Exceeded performance targets consistently by implementing process improvements in packing and unpacking techniques.
Oversaw as many as 7 teams at time with more than 50 total personnel.
Mentored junior movers, providing guidance on best practices and industry standards.
Optimized scheduling processes, increasing team availability for additional projects.
Managed inventory control systems, resulting in decreased loss of items during moves.
Maximized team productivity with effective task delegation and resource allocation.
Implemented cost-saving measures, effectively managing budgets for each moving project.
Developed comprehensive move plans tailored to individual client needs and requirements.
Built strong relationships with clients to ensure repeat business and positive referrals.
Streamlined moving processes for increased efficiency and reduced overall project timelines.
Maintained accurate records of completed jobs, facilitating seamless billing procedures.
Education
High School diploma -
Riverside Military Academy
Gainesville, GA
05.2013
Skills
Hostile environment training
Situational Awareness
Travel Security
Defensive Driving
Self-defense techniques
Event security
Protective Equipment
Route Planning
Technical Surveillance
Team Leadership
Time Management
Verbal and written communication
Complex Problem-Solving
Staff Training and Development
Awards
National Defense Service Medal - Given after completing basic training for the Marine Corp.
Marine Corps Reserve Medal - Received upon completing four years in the reserve and conducting myself in a creditable manner.
Navy and Marine Corps Sea Service Deployment Ribbon