Detail-oriented Mail Services Specialist recognized for strong problem-solving abilities and adherence to postal regulations. Committed to fostering a collaborative work environment and implementing effective solutions that enhance service quality and operational efficiency.
Hi, I’m
Victor Méndez
Apopka,FL
Summary
Overview
49
years of professional experience
1
Certification
Work History
Advent Health Altamonte Springs
Mail Services Specialist
04.2003 - Current
Job overview
- Streamlined mail sorting processes to enhance delivery efficiency and reduce processing delays.
- Managed inventory of postal supplies, ensuring compliance with safety standards and operational procedures.
- Collaborated with cross-functional teams to implement improved mail tracking systems, increasing accountability.
- Mentored new team members on best practices for mail handling and customer service, fostering a collaborative environment.
Chemical Bank
Officer-in-Charge
03.1977 - 04.1994
Job overview
- Oversaw daily banking operations, ensuring compliance with regulatory requirements and company policies.
- Managed team performance, providing guidance and support to enhance productivity and service quality.
- Managed daily cash reconciliation and proof the submission of all system reports and closure of Securities vault. Interface with other department - Check desk, money transfer, lock box and Data Entry.
- Implemented process improvements, streamlining workflows to increase operational efficiency within the branch.
- Conducted staff training sessions, enhancing employees' skills in customer service and banking procedures.
Education
Saint John's UniversityNew York
GED
University Overview
Skills
- Package handling
- Workplace safety
- Postal regulations
- Route planning
- Mail sorting
- Sorting equipment operation
- Labeling packages
- Address verification
- Problem-solving skills
- Team collaboration
- Machine operation
- Mail handling
- Staff development
- Machinery troubleshooting
- Regulatory compliance
- Postal law proficiency
- Teamwork
- Time management
- Problem-solving abilities
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Decision-making
- Machine setup
- Team building
- Self motivation
- Interpersonal skills
- Professionalism
- Quality control
- Record keeping
- Continuous improvement
- Equipment troubleshooting
- [Equipment] operation
- Deadline adherence
Accomplishments
Accomplishments
- Trained [Number] new postal carriers.
- Processed and sorted average of [Number] pieces of mail per day.
- Worked with law enforcement to reduce illegal use of post office services.
- Improved customer-facing post office activities [Number]%.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Supervised team of [Number] staff members.
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Certified BSA, USPS - [1980-2003]
Languages
English
Spanish
Timeline
Mail Services Specialist
Advent Health Altamonte Springs
04.2003 - Current
Officer-in-Charge
Chemical Bank
03.1977 - 04.1994
Saint John's University
GED