Summary
Overview
Work History
Education
Skills
Languages
Affiliations
UCSB Activities/Clubs
Timeline
Generic

Victor Morales

Alameda,CA

Summary

Motivated and detail-oriented college student majoring in Sociology with a minor in Technology Management at UC Santa Barbara. Experienced in marketing projects and business analysis with a strong foundation in consumer behavior and market trends within my classes and business clubs. Skilled in Excel, Google Sheets, Google Slides, and other business tools for data organization and presentation. Background includes customer-facing roles in retail and tech environments, with strengths in communication, teamwork, and problem-solving. Passionate about leveraging data and insights to support strategic marketing decisions.

Overview

8
8
years of professional experience

Work History

Tech Consultant

Target
Goleta, CA
10.2024 - 05.2025
  • Customer Service & Communication: Provided personalized tech support and product recommendations to customers. customer concerns and returns with professionalism and problem-solving.
  • Sales & upselling: Boosted sales through effective product demos and upselling accessories or protection plans. Met or exceeded department sales goals through product knowledge and customer engagement.
  • Team collaboration: Worked closely with team members and leadership to ensure smooth operations.
  • Problem Solving & Troubleshooting: Diagnosed and resolved basic tech issues or directed customers to appropriate solutions. Adapted quickly to customer needs and changing product availability.
  • Demonstrated: Strong problem-solving skills, resolving issues efficiently and effectively.

Soccer Employee

Soccer Post
Alameda , CA
09.2017 - 01.2018
  • Worked with cross-functional teams: to achieve goals.
  • Completed day-to-day duties: accurately and efficiently.
  • Exceeded customer satisfaction: by finding creative solutions to problems.
  • Customer Insight & Stock Management: Observed buying patterns and customer preferences to make tailored product recommendations. Provided feedback to management on popular products and customer interests.

Education

Bachelor of Science - Sociology

University of California, Santa Barbara
Santa Barbara, CA
06-2025

High School Diploma -

Alameda High School
Alameda, CA
05-2020

Skills

  • Problem solving
  • Sales techniques
  • Team collaboration
  • Critical thinking
  • microsoft excel
  • google slides
  • google spreadsheet
  • Communication skills
  • Powerpoint

Languages

Spanish
Professional

Affiliations

  • Traveling
  • Soccer
  • Backpacking

UCSB Activities/Clubs

  • Gauchos in Business (GIB)

Timeline

Tech Consultant

Target
10.2024 - 05.2025

Soccer Employee

Soccer Post
09.2017 - 01.2018

Bachelor of Science - Sociology

University of California, Santa Barbara

High School Diploma -

Alameda High School

Similar Profiles

CREATE PROFILE