Victor Moreira
Beltsville,MD
Summary
Dynamic and detail-oriented professional with experience at Amazon LLC, excelling in order fulfillment and inventory management. Proven ability to enhance team productivity through effective collaboration and leadership. Skilled in equipment operation and committed to safety compliance, consistently achieving high standards in quality control and customer service.
Overview
3
3
years of professional experience
Work History
Fullfilment Associate
Amazon LLC
07.2024 - Current
- Operated fulfillment equipment to efficiently process and package customer orders.
- Assisted in inventory management, ensuring accurate stock levels and organization.
- Collaborated with team members to meet daily shipment deadlines effectively.
- Learned and implemented safety protocols to maintain a secure work environment.
- Adapted quickly to changes in workflow, enhancing overall team productivity.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Collaborated with team members to optimize workflows and improve overall operational performance.
- Followed safety protocols to minimize workplace accidents.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Safely and securely loaded items to prevent damage during transport.
Manager Assistent
Popeyes Chicken
04.2022 - 06.2024
- Supervised daily operations to ensure compliance with food safety standards and quality control measures.
- Trained staff on operational procedures, enhancing team efficiency and service delivery.
- Implemented inventory management processes to reduce waste and optimize stock levels.
- Developed schedules to align staffing needs with peak business hours, improving customer service.
- Mentored team members on best practices, fostering a collaborative work environment focused on excellence.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Improved safety procedures to create safe working conditions for workers.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
Skills
- Teamwork and collaboration
- Willing to learn
- Attention to detail
- Team leadership
- Customer service
- Order picking skills
- Friendly and courteous
- Excellent communication
- Detail-oriented
- Work prioritization
- Punctual and reliable
- Quality control
- Relationship building
- Sorting and organizing
- Order fulfillment
- Equipment operation
- Warehouse operations
- Warehouse safety
- Product picking
- Palletizing
- Fulfillment processing
- Schedule coordination
- Safety regulations adherence
- Invoice verification
- Multitasking and organization
- Workplace cleanliness
- Pallet building
- Barcode scanning
- Safety compliance
Languages
English
Professional Working
Timeline
Fullfilment Associate
Amazon LLC
07.2024 - Current
Manager Assistent
Popeyes Chicken
04.2022 - 06.2024