Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
34
34
years of professional experience
Work History
Customer Service/Porter
Rydell Chevrolet
Northridge, CA
08.2023 - Current
Greeted customers and provided assistance with their needs.
Drove vehicles to different areas of dealership.
Performed basic maintenance and cleaning.
Provided excellent customer service by responding promptly to inquiries or complaints.
Maintained a clean work environment in the service area.
Better Cleaning Co.
Self Employed
Arleta, CA
02.2003 - Current
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Led startup and creation of operational procedures and workflow planning.
Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Managed operations budgeting, accounts payable and accounts receivable and payroll.
General Manager
Tony Romas Restaurant
Alhambra, CA
02.1990 - 11.2002
Trained employees on duties, policies and procedures.
Recruited, interviewed and hired qualified staff for open positions.
Created schedules and monitored payroll to remain within budget.
Tracked monthly sales to generate reports for business development planning.
Managed inventory levels and conducted corrective action planning to minimize long-term costs.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.