Victor Moreta
Santa Ana,CA
Summary
Dedicated professional highly skilled in transportation flow management. Talented individual offering dynamic skills in import and export laws and strategic initiatives. Organized Transportation Manager competent in Tile, marble and stone. Highly talented in efficiency planning, cost reduction and budget control. Outstanding problem-solving and critical thinking skills. Serves as point-of-contact for all transportation-related inquiries and issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level job position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
20
20
years of professional experience
Work History
Driver Manager / Supervisor
Oasis Custom Tile
03.2023 - Current
- Increased customer satisfaction by addressing concerns promptly and providing regular updates on delivery status.
- Maintained accurate records of driver hours, vehicle maintenance, and fuel costs for thorough fleet management.
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
- Enhanced driver performance by implementing effective training programs and coaching sessions.
- Developed strong relationships with clients through consistent communication and excellent service, resulting in repeat business.
- Coordinated with drivers to organize timely pickup and delivery.
- Addressed driver communications and provided required data to drivers.
- Analyzed key performance indicators regularly to identify areas for improvement within the transportation department.
- Coordinated closely with warehousing teams to ensure smooth transitions between loading docks and vehicles during peak periods.
- Addressed equipment breakdowns promptly by coordinating with repair shops and maintaining a database of trusted vendors.
- Monitored compliance with DOT regulations and maintained necessary documentation for audits and inspections.
- Improved communication between drivers and dispatchers by implementing a reliable messaging system for timely updates.
- Implemented an efficient scheduling system that allowed drivers to better balance their work-life commitments while meeting company objectives.
- Identified process breakdowns and developed improvement plans to resolve.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Organized records of vehicles, schedules and completed orders.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Tracked production and quality control systems to proactively identify deficiencies.
- Coordinated driver dispatch to accomplish daily delivery requirements.
Driver Manager
Mission Valley Tile And Stone
10.2016 - 02.2022
- Increased customer satisfaction by addressing concerns promptly and providing regular updates on delivery status.
- Maintained accurate records of driver hours, vehicle maintenance, and fuel costs for thorough fleet management.
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
- Enhanced driver performance by implementing effective training programs and coaching sessions.
- Coordinated with drivers to organize timely pickup and delivery.
- Coordinated closely with warehousing teams to ensure smooth transitions between loading docks and vehicles during peak periods.
- Improved communication between drivers and dispatchers by implementing a reliable messaging system for timely updates.
- Implemented an efficient scheduling system that allowed drivers to better balance their work-life commitments while meeting company objectives.
- Identified process breakdowns and developed improvement plans to resolve.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Developed and maintained knowledgeable and productive team of employees.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Delivery Driver Manager
Vintage Tile And Stone
11.2013 - 08.2015
- Improved delivery efficiency by optimizing routes and schedules for drivers.
- Conducted regular vehicle inspections, maintaining a reliable fleet of well-maintained vehicles for daily use.
- Coordinated with sales representatives to ensure accurate, up-to-date information was available for clients regarding their orders'' status.
- Created detailed reports on driver performance metrics, providing valuable insights into areas requiring targeted improvements.
- Managed daily operations for a team of delivery drivers, ensuring timely deliveries and customer satisfaction.
- Increased driver retention by fostering a supportive work environment and providing ongoing training opportunities.
- Analyzed performance data to identify areas for improvement in the delivery process, leading to increased efficiency and cost savings.
- Promoted a culture of teamwork by encouraging open communication and collaboration among drivers and support staff.
- Monitored inventory levels to maintain appropriate stock of essential supplies, avoiding costly delays due to shortages.
- Consistently met or exceeded shipment deadlines through effective time management and prioritization skills.
- Addressed maintenance needs proactively by scheduling routine servicing appointments for company vehicles, reducing unexpected downtime due to mechanical problems.
- Developed strong partnerships with local businesses to expand delivery services within the community.
Sales Associate
Motion Analysis
08.2010 - 06.2013
- Traveled throughout Southern California to make sales with top medical surgeons in their feild.
- Attended expos to meet new clientele
- Public relations with many top medical companies
Auditor
United Parcel Service, UPS
02.2004 - 03.2010
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
- Followed established auditing processes to meet internal and regulatory requirements.
- Communicated with auditee staff to obtain necessary information for audits.
- Executed audit phases and entered data into accounting software for analysis.
- Enhanced financial accuracy by conducting thorough audits and identifying discrepancies in financial statements.
Education
Associate Of Fine Arts - Studio Arts / Art History
Saddleback College
Mission Viejo, CA03.2010
Skills
- Customer Service
- Strong leadership qualities
- Empathy and patience
- Vehicle maintenance knowledge
- Active listening abilities
- Conflict resolution techniques
- Delivery Scheduling
- Technology-savvy
- Materials Tracking
- Route Management
- Strong leadership abilities
- Continuous Improvement Projects
- Loading and unloading
- Worker Supervision
- Critical Thinking
- Team Collaboration
- Decision-Making
- Daily Operations Management
- Heavy Lifting
- Order picking and processing
- Relationship Building
Timeline
Driver Manager / Supervisor
Oasis Custom Tile
03.2023 - Current
Driver Manager
Mission Valley Tile And Stone
10.2016 - 02.2022
Delivery Driver Manager
Vintage Tile And Stone
11.2013 - 08.2015
Sales Associate
Motion Analysis
08.2010 - 06.2013
Auditor
United Parcel Service, UPS
02.2004 - 03.2010
Associate Of Fine Arts - Studio Arts / Art History
Saddleback College
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