Victor Negrete
New York,NY
Summary
Dynamic and disciplined professional with a proven track record in luxury retail sales and customer service, consistently delivering first-class member experiences. Expertise in building strong client relationships and driving revenue through consultative selling techniques enhances the ability to exceed sales targets. Multilingual and highly adaptable, with experience in managing high-traffic environments, point-of-sale operations, and premium brand presentation. Athletic, reliable, and poised under pressure; ready to contribute a results-driven mindset and exceptional service to a luxury fitness setting.
Overview
2
2
years of professional experience
Work History
Sales Associate Specialist
Reiss - Macys 34th St
08.2025 - Current
- Delivered luxury-level customer experiences in one of the highest-traffic retail environments in the U.S., representing REISS within Macy’s flagship Herald Square store.
- Built rapid rapport with domestic and international clientele, tailoring styling recommendations based on body type, occasion, and customer goals.
- Maintained deep knowledge of REISS collections, fabrics, tailoring standards, and fit to confidently handle premium menswear transactions.
- Managed full point-of-sale process including payments, returns, exchanges, and order fulfillment with accuracy and speed.
- Drove repeat business by building client relationships and providing elevated post-sale service.
- Ensured brand presentation standards through visual merchandising, garment steaming, size organization, and showroom-level floor maintenance.
- Operated effectively in high-pressure peak traffic periods while maintaining composure, professionalism, and conversion focus.
- Collaborated with Macy’s and REISS leadership to optimize floor coverage, inventory flow, and customer experience.
Clothing Sales Associate
Vuori
01.2025 - 08.2025
- Delivered personalized styling advice and outfit recommendations, increasing average transaction value by 15–20% through upselling apparel and accessories.
- Built lasting client relationships with over 30 repeat customers, providing attentive service, follow-ups, and tailored product suggestions.
- Educated customers on product features, fabric technology, and care, boosting premium product add-on sales by 10%.
- Supported visual merchandising by maintaining floor standards, mannequins, and product displays, contributing to a 10% increase in foot traffic conversion.
- Processed 30+ daily transactions accurately while maintaining a high level of professionalism and efficiency.
- Collaborated with team members to achieve daily and weekly sales targets, helping the store consistently meet or exceed monthly sales goals by 5–10%.
- Assisted with inventory management, including stock replenishment, cycle counts, and loss prevention, maintaining over 98% inventory accuracy.
Sales Associate (PC & Mobile)
Best Buy
05.2024 - 01.2025
- Delivered personalized wardrobe consultations, guiding 20–30 clients weekly in selecting formal-wear, business attire, and casual clothing tailored to their needs.
- Built strong client relationships through attentive service, resulting in 30+ repeat customers and maintaining 95%+ customer satisfaction ratings.
- Consistently exceeded sales goals by 10–15% through upselling accessories, alterations, and seasonal collections.
- Accurately handled 30–40 POS transactions daily, including exchanges and special orders, while maintaining a high level of professionalism.
- Collaborated with team members to achieve individual and store-wide sales targets, helping the Manhattan location consistently meet weekly sales goals despite a high-volume retail environment.
Education
High School Diploma -
Williamsburg Charter High School
Brooklyn, NY6 2023
Skills
- Member Experience & Relationship Building – leveraged luxury retail experience to create welcoming, professional interactions, quickly building rapport and trust with diverse clientele, a skill directly transferable to member engagement and retention in premium gyms
- Sales & Consultative Communication – applied upselling, cross-selling, and consultative selling techniques in retail to understand customer goals and recommend products, directly applicable to membership sales, personal training packages, and add-on services
- Problem-Solving & Objection Handling – resolved customer hesitations, returns, and complaints in high-pressure retail environments, equipping me to address member concerns, billing questions, and scheduling conflicts effectively
- Adaptability – adjusted quickly to new product launches, promotions, and seasonal demands
- Multilingual Assistance – assisted members in English, Spanish, Portuguese, and Russian to remove language barriers and elevate the guest experience
- Team Collaboration & Reliability – coordinated with colleagues and management to optimize floor operations and sales goals, fostering teamwork and punctuality essential for front desk and member services roles
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Native or Bilingual
Russian
Full Professional
Timeline
Sales Associate Specialist
Reiss - Macys 34th St
08.2025 - Current
Clothing Sales Associate
Vuori
01.2025 - 08.2025
Sales Associate (PC & Mobile)
Best Buy
05.2024 - 01.2025
High School Diploma -
Williamsburg Charter High School