Accomplished Sales and Operations Manager with over 30 years of experience in developing relationships with clients, while maximizing company profits and focusing on operational and sales goals.
Diligent in building and retaining clients by providing supportive and attentive service. Expertise in sales and marketing strategies, product knowledge, promotion, and merchandising to achieve market penetration.
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Proactive and hardworking individual focused on continuous operational improvement.
Fleet Sales Manager | Penske JLR Puente Hills
April 2013 - April 2021
• Directly accountable for over $6M+ in revenue generated in 2 1/2 years through repeat and referral business, and Portfolio Management
• Directly responsible for the Penske portfolio, managing all key contacts in order to maintain strong relationships with top-tier clients
• Responsible for sales management, deal structure, finance submission and approvals
• Responsibility for the ordering and management of all New Vehicles
• Continuously grew repeat and referral business utilizing outside broker contacts, by delivering exceptional customer service for a seamless purchasing experience, resulting in repeat business
Pre Owned Sales Manager | Penske JLR Cerritos
April 2013 - April 2021
• Responsible for pre owned vehicle acquisition, reconditioning, merchandising, and sales of all pre owned vehicles
• Responsible for the management of the CPO process and standards requirements of JLR corporate
• Responsible for the development of new employees and onboard training
• Responsible for sales management, deal structure, finance submission and approvals
• Responsibility for coverage of finance department
• Responsibility for the ordering and management of all New Vehicles
• Internet Sales Manager (2013 - 2016)
Pre Owned Manager | Hornburg Pre Owned
May 2012 - March 2013
• Responsible for establishment & opening of the Hornburg Pre Owned center
• Responsible for purchasing / acquisition of pre owned vehicles, as well as overseeing the entire recon process and coordination with service and used car technicians
• Responsible for daily operations and management of the store including oversight, hiring, and management of employees
• Responsible for sales management, deal structure, finance submission and approvals
• Responsibility for coverage of finance department
Internet Sales Manager | JLR Newport Beach
January 2009 - May 2012
Internet Sales Consultant | Bauer Jaguar
December 2006 - January 2009
Regional Director of Operations (Midwest)
January 2000 - March 2006
District Manager (Los Angeles & St Louis)
August 1992 - January 2000