Victor Noriega
Moses Lake,WA
Summary
Excelled in leadership and active listening, significantly improving client relations.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Tire Service Technician
Loves Truck Care
Prosser, WA
05.2025 - Current
- Maintained a safe work environment by adhering to proper safety procedures and utilizing appropriate personal protective equipment.
- Inspected vehicle tires to identify service needs and informed customer of issues to enable completion of tire services.
- Improved tire service efficiency by streamlining processes and implementing best practices.
- Noted irregular tire wear and advised customer of repair or replacement options to promote vehicle safety.
- Unloaded and stacked tires in proper locations to facilitate easy retrieval for use on customer vehicles.
- Checked tires for correct air pressures and inflated or deflated tires to meet air pressure requirements.
- Assisted in training new hires on company policies, procedures, and best practices for successful job performance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
Retail Cashier
Loves Travel Stop
Moses Lake, WA
01.2022 - 05.2025
- Helped customers complete purchases, locate items, and join reward programs.
- Provided excellent service through active listening skills, addressing customers' needs effectively.
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Assisted customers by answering questions and fulfilling requests.
- Increased sales by offering advice on purchases and promoting additional products.
- Processed credit, debit card and cash transactions correctly and provided accurate change to avoid customer confusion or disputes.
- Trained new employees on company policies, register operations, and effective communication techniques with customers.
- Enhanced customer satisfaction by providing efficient and accurate cash handling services.
- Balanced cash drawer at the end of each shift, ensuring accuracy and accountability.
- Handled high-volume sales periods with composure, maintaining efficiency during peak hours.
- Answered questions about store policies and addressed customer concerns.
Delivery Driver
AutoZone
Moses Lake, WA
05.2023 - 11.2024
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Improved delivery accuracy by diligently checking orders before departure.
Drywall Taper
High End Interior Construction
Yakima, WA
03.2019 - 12.2021
- Cleaned up work areas upon completion of projects.
- Reduced material waste by effectively utilizing tools to trim rough edges from drywall panels.
- Maintained clean worksites by consistently removing debris and disposing of materials in accordance with regulations.
- Strengthened client relationships through excellent communication skills and timely completion of projects.
- Delivered consistent results with expert knowledge of various types of drywall products and their applications.
- Completed installation of drywall sheets on commercial and residential properties.
- Improved project efficiency by accurately measuring, cutting, and fitting drywall panels to specific dimensions.
- Removed and replaced damaged drywall to complete repair and restoration projects.
Education
Diploma - General Studies
Moses Lake High School
Moses Lake, WA06.2017
Skills
- Strong work ethic
- Active listening skills
- Leadership Skills
- Customer service
Languages
English - Full Professional
Spanish - Native or Bilingual
Timeline
Tire Service Technician
Loves Truck Care
05.2025 - Current
Delivery Driver
AutoZone
05.2023 - 11.2024
Retail Cashier
Loves Travel Stop
01.2022 - 05.2025
Drywall Taper
High End Interior Construction
03.2019 - 12.2021
Diploma - General Studies
Moses Lake High School