Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
12
12
years of professional experience
Work History
Facilities Contract Manager
The Home Depot Distribution Center
11.2015 - Current
Tracked contracts for management and issued regular tracking reports covering current status and upcoming milestones.
Mitigated business risks by analyzing contracts' potential impacts and avoiding unfavorable terms.
Compiled required documentation to keep contracts compliant with safety requirements.
Managed, supervised and controlled execution of contracts ranging from $1.5m to $ 2.5m
Collaborated with procurement team to negotiate contracts and pricing with service providers.
Developed and maintained relationship with service providers to ensure quality work and timely response to maintenance requests.
Analyzed and reported on key performance indicators to improve maintenance operations.
Facilities Coordinator
Ross Stores
10.2011 - 10.2015
Served as point of contact for internal and external customers seeking support and information.
Built relationships with vendors and contractors to support timely and cost-effective services.
Communicated with general managers and facility teams regarding upcoming repairs and projects.
Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
Maintained day-day facilities operations, including maintenance, repairs and upgrades.
Oversaw renovations and construction projects to ensure compliance with safety and regulatory standards.
Education
Master of Science - Financial Management
Middlesex University
London, UK
06.2006
Bachelor of Science - Accounting And Business Management
Accra Technical University
Accra, Ghana
10.2001
Skills
Timely Project Completion
Department Development
Contract Performance Monitoring
Knowledge of safety and regulatory standards
Strong leadership and organizational skills
Excellent communication skills and interpersonal skills
Proficient in microsoft office and facilities management software
Timeline
Facilities Contract Manager
The Home Depot Distribution Center
11.2015 - Current
Facilities Coordinator
Ross Stores
10.2011 - 10.2015
Master of Science - Financial Management
Middlesex University
Bachelor of Science - Accounting And Business Management
Outbound Warehouse Associate/Forklift Operator at The Home Depot Distribution CenterOutbound Warehouse Associate/Forklift Operator at The Home Depot Distribution Center