Victor Pereira
St. Petersburg
Summary
Strategic, trilingual professional with a track record in managing multi-channel digital campaigns and optimizing performance metrics. Experienced in cross-functional collaboration with C-level executives to drive client growth and align strategies with business goals. Completing an MBA in Data Analytics to enhance data-driven decision-making and leadership capabilities.
Overview
6
6
years of professional experience
Work History
Customer Success Manager
vcita
02.2025 - Current
- Spearheaded high-stakes product pilot program with major enterprise client in South America, demonstrating agility in cross-border execution and digital strategy.
- Managed high-volume portfolio of over 160 accounts, ensuring retention and driving product adoption to achieve measurable business outcomes.
- Collaborated daily with cross-functional team members, including C-level executives and Vice Presidents, to align client needs with product roadmaps.
Marketing Manager
Gemstone Development
01.2023 - 01.2025
- Campaign Optimization & ROI: Orchestrated diverse digital marketing initiatives across multiple platforms, leveraging data-driven insights to amplify annual ROI by 25%.
- Digital Strategy: Led initiative to conceptualize and refine corporate website, elevating user satisfaction and improving conversion metrics.
- Performance Analytics: Analyzed customer journey data to identify behavior patterns and enhance conversion pathways for targeted campaign improvements.
- Cross-Functional Collaboration: Partnered with internal departments to align marketing tactics with organizational business goals.
Account Manager
Genworth
Chicago
01.2020 - 01.2023
- Managed diverse client accounts, consistently exceeding sales goals while ensuring exceptional service delivery.
- Developed personalized proposals and negotiated contracts, resulting in 15% increase in long-term client loyalty.
- Conducted comprehensive market research to anticipate client needs and deliver tailored solutions aligned with market trends.
Education
Master of Business Administration (M.B.A.) - Data Analytics
Louisiana State University
Baton Rouge, LA05-2026
Bachelor of Science (B.S.) - Marketing
Florida Gulf Coast University
Estero, FLSkills
- Strategic Marketing
- Digital Strategy
- Customer Engagement
- HubSpot
- Customer Feedback
- Customer Insights
- Google Analytics
- Performance Metrics
- Content Development
- Project Coordination
- Customer Engagement
Personal Information
Title: Digital Media Manager | Paid Media & Analytics Specialist
Timeline
Customer Success Manager
vcita
02.2025 - Current
Marketing Manager
Gemstone Development
01.2023 - 01.2025
Account Manager
Genworth
01.2020 - 01.2023
Master of Business Administration (M.B.A.) - Data Analytics
Louisiana State University
Bachelor of Science (B.S.) - Marketing
Florida Gulf Coast University