Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Victor Onuoha

San Antonio,TX

Summary

I am a seasoned analyst and project management professional with a strong background in Scrum methodologies and AI project implementations. With a proven track record of successfully leading cross-functional teams, I excels in managing projects from conception to deployment while ensuring adherence to budget and timelines. My adept knowledge of Scrum principles and Agile frameworks enables me foster a collaborative environment and drive efficiency in project delivery.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Workforce Management Analyst

USAA Federal Savings Bank
12.2023 - Current
  • Mentored junior analysts on best practices in workforce management analytics techniques.
  • Overhauled outdated reporting systems, introducing modern tools that increased data accuracy and accessibility.
  • Enhanced productivity with streamlined processes for staff allocation and workload management.
  • Provided real-time support during high-volume periods, ensuring adequate staffing levels and minimizing wait times.
  • Developed training materials and conducted workshops for managers on best practices in workforce management.
  • Implemented key performance indicators to measure workforce efficiency, leading to targeted improvements.
  • Optimized workforce scheduling by analyzing historical data and identifying trends.
  • Collaborated with cross-functional teams to develop strategies for optimizing staffing levels.

Bank Specialist

USAA Federal Savings Bank
07.2022 - Current
  • Collaborated with team members to develop and implement targeted sales strategies, driving growth in key product areas.
  • Implemented new procedures for more efficient bank operations, resulting in reduced errors and improved accuracy.
  • Facilitated seamless communication between departments for streamlined internal processes, leading to increased efficiency within the branch.
  • Successfully identified fraudulent activity through careful review of account activities and transactions patterns, protecting both the institution''s reputation and customers'' assets.
  • Enhanced staff knowledge of banking regulations by conducting regular training sessions covering industry best practices.

Horizontal Construction Engineer

US Army Reserve
03.2020 - Current
  • Monitored construction activities to facilitate design specifications and contracts according to schedule and within budget.
  • Mobilized tractor crawler to clear, grub, strip, excavate, backfill and stockpile.
  • Collected and managed data to develop engineering estimates.
  • Prepared construction reports to document progress and recommend corrective courses of action.
  • Created project schedules and job scopes to coordinate activities.
  • Collaborated with project stakeholders and interacted with officials to respond to inquiries and resolve problems.
  • Expedited project timelines by devising creative solutions to unforeseen challenges or obstacles encountered during construction phases.
  • Optimized workflow processes for increased productivity, resulting in faster project turnaround times without sacrificing quality.

Team Associate

Mazda Dealership
07.2021 - 07.2022
  • Identified and removed impediments to team progress, fostering a culture of continuous improvement and problem-solving.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.
  • Facilitated effective communication and collaboration between cross-functional team members to ensure alignment and shared understanding of project goals.
  • Championed continuous improvement initiatives within the team leading towards enhanced productivity.

Education

Bachelor of Science - Business Administration - Information Technology

Colorado Technical University
Colorado Springs, CO
12.2024

Bachelor of Engineering - Civil Engineering

Federal University of Technology Owerri
Nigeria
02.2018

Skills

  • Scheduling Optimization
  • Workforce Planning
  • Forecasting Techniques
  • Statistical modeling
  • Sprint Review Facilitation
  • Scrum Framework Expertise
  • Agile Best Practices
  • Project Planning
  • Project planning and development
  • Document Management
  • Project estimation and bidding
  • Project scope

Websites

Certification

  • Certified SAFe 6 Scrum Master
  • Certified ScrumMaster (CSM)

Timeline

Workforce Management Analyst

USAA Federal Savings Bank
12.2023 - Current

Bank Specialist

USAA Federal Savings Bank
07.2022 - Current

Team Associate

Mazda Dealership
07.2021 - 07.2022

Horizontal Construction Engineer

US Army Reserve
03.2020 - Current

Bachelor of Science - Business Administration - Information Technology

Colorado Technical University

Bachelor of Engineering - Civil Engineering

Federal University of Technology Owerri

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Victor Onuoha