Victor Osorio
Austin,TX
Summary
Dynamic and adaptable laborer with a proven track record at Cwoates Masonry, excelling in heavy lifting and safety awareness. Recognized for enhancing productivity through continuous learning and effective teamwork. Committed to delivering exceptional customer service while maintaining high standards in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Laborer
Cwoates Masonry
Austin, TX
01.2025 - 07.2025
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
Warehouse Worker
Amazon
Austin, TX
12.2023 - 12.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Team Member
Dairy Queen
Austin, TX
03.2019 - 08.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Shift Leader
Hat Creek Burgers
Austin Texas
02.2021 - 12.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Skills
- Willingness to learn
- Attention to detail
- Safety awareness
- Heavy lifting
- Customer service
- Physical strength
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Laborer
Cwoates Masonry
01.2025 - 07.2025
Warehouse Worker
Amazon
12.2023 - 12.2024
Shift Leader
Hat Creek Burgers
02.2021 - 12.2023
Team Member
Dairy Queen
03.2019 - 08.2021