Hands-on Project Manager recognized for flawless execution and finding solutions to complex problems. Communicative and reliable professional polished in developing scopes and objectives and maintaining comprehensive project documentation. Commended for unexcelled record of completing critical projects on schedule and within budget. Forward-thinking project management specialist confident in leading team members, managing schedules and coordinating resources. Keeps projects on-track with decisive supervision and quick problem-solving. Persuasive in communicating and negotiating with internal team members, vendors and other stakeholders.
Overview
15
15
years of professional experience
Work History
Data Center Project Manager
Pegasus Clean
San Diego, CA
11.2020 - Current
Reviewed budget and subcontractor estimates in detail and analyzed for accuracy with scope of work relevancy in mind.
Implemented effective communication protocols between internal teams working on different aspects of a given project.
Determined project staffing needs and led resource management.
Created and implemented processes to ensure successful completion of projects.
Submitted project deliverables to clients, consistently adhering to quality standards.
Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
Coordinated resources across multiple departments and teams as needed for successful completion of projects.
Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.
Built and established strong partnerships with teams, vendors and contractors.
Conducted periodic inspections of job sites for quality and progress.
Provided guidance to team members regarding tasks assigned to them.
Developed and maintained project plans, timelines, and budgets.
Managed multiple projects with competing deadlines simultaneously.
Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
Produced thorough, accurate and timely reports of project activities.
Lead Technician
Controlled Contamination Services
Anaheim, CA
08.2019 - 11.2020
Understood and followed oral and written directions.
Completed day-to-day duties accurately and efficiently.
Assisted with customer requests and answered questions to improve satisfaction.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Identified needs of customers promptly and efficiently.
Planned and completed group projects, working smoothly with others.
Recognized by management for providing exceptional customer service.
Exceeded customer satisfaction by finding creative solutions to problems.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Prioritized and organized tasks to efficiently accomplish service goals.
Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
Operated floor buffers and other specialized cleaning equipment safely.
Ensured compliance with company policies and health and safety regulations.
Stripped, sealed and polished floors.
Followed safety processes for all manual and electric cleaning equipment.
Cleaned windows, walls, ceilings, doors, door frames, baseboards.
Cleaned building floors by sweeping, mopping or vacuuming.
Communicated regularly with management regarding job performance issues.