Meticulous, task-driven Executive Assistant with 4+ years of administrative experience in hospitality, managing client-centric office operations and costume service. Equipped with exceptional ability to facilitate all aspects of internal and external communications, support the day-to-day administrative, financial, and operational functions by working collaboratively managers and executives. Proven talent for aligning business objectives with comprehensive administrative knowledge to achieve maximum operational impacts, conserve time and boost efficiency.
Overview
9
9
years of professional experience
Work History
Executive Assistant
The Metropolitan Museum of Art
07.2021 - 07.2024
Managed and prioritized partner’s schedules and make sure that their time is focused on critical, strategic issues in the company
Orchestrated communications, monitored requests, and identified those that required immediate attention
Coordinated daily customer service operations such as front desk processes, orderings, and payments
Execute a lot of administrative tasks, including travel arrangements (domestic & international), scheduling clients and boarding meetings, I also do submission of expense reports, and other correspondence for Corporate Development Team and senior leadership which is the department above the one I currently work
Respond to over 30 emails daily and other correspondence to facilitate communication and enhance business processes
Updating and maintaining various financial spreadsheets, using Excel
Assists with production of presentation materials for staff members
Types routine documents and correspondence; prepares, retrieves and enters data for reports and databases; sets up and maintains filing systems and other clerical tasks
Proficiency in Microsoft Word, Excel, Access, PowerPoint, and Outlook.
Executive Assistant to Investments Team
Goldman Sachs
02.2019 - 05.2021
Managed and prioritized partner’s schedules and make sure that their time is focused on critical, strategic issues in the company
Orchestrated communications, monitored requests, and identified those that required immediate attention
Coordinated daily customer service operations such as front desk processes, orderings, and payments
Execute a lot of administrative tasks, including travel arrangements (domestic & international), scheduling clients and boarding meetings, I also do submission of expense reports, and other correspondence for Corporate Development Team and senior leadership which is the department above the one I currently work
Respond to over 30 emails daily and other correspondence to facilitate communication and enhance business processes.
Financial Assistant and Clerical Associate
Department of Medicine, Ambulatory Care, Elmhurst Hospital
07.2020 - 03.2021
Assist in investigating and resolving problems with incorrect INSURANCE
Prepares or assists in preparing various financial or administrative reports such as tracking all insurance’s company
Checks, corrects and maintains all financial and other business records and documents
Updating and maintaining various financial spreadsheets, using Excel
Assists with production of presentation materials for staff members
Recognizes discharges as status orders and assists in the discharge process
Effectively manage multiple deadlines and projects
Performs registration, initiates and completes patient visit information
Collects necessary information from patients in completing the registration on Epic System
Types routine documents and correspondence; prepares, retrieves and enters data for reports and databases; sets up and maintains filing systems and other clerical tasks
Proficiency in Microsoft Word, Excel, Access, PowerPoint, and Outlook.
Financial Assistant and Clerical Associate
Department of Medicine, Jacobi Medical Center
02.2020 - 07.2020
Maintain accounting functions including accounts payable, accounts receivable, general ledger, financial reporting and payroll
Prepares or assists in preparing various financial or administrative reports such as tracking all insurance’s company
Checks, corrects and maintains a variety of financial and other business records and documents
Updating and maintaining various financial spreadsheets, using Excel and ensuring compliance with BBC policies and procedures relating to purchasing and accounts
Assists with production of presentation materials for staff members
Recognizes discharges as status orders and assists in the discharge process
Assembles initial patient chart upon admission, notifies responsible nurse, attending physician, and house staff of patient’s arrival
Documents actions in patient chart
Performs other duties as assigned
Effectively manage multiple deadlines and projects
Types routine documents and correspondence; prepares, retrieves and enters data for reports and databases; sets up and maintains filing systems and other clerical tasks
Proficiency in Microsoft Word, Excel, Access, PowerPoint, and Outlook.
Executive Assistant Manager
LALITO RESTAURANT
01.2016 - 12.2019
Administer PNL analysis and led strategic planning to hit labor %, COGS and sales targets
Answer phone calls, schedule meetings and support visitors
Create and coordinate weekly schedules for front line and middle management staff
Capable and knowledgeable Administrative Assistant with more than three years of experience working in a financial department
Consistently recognized for proven capability in office administration, record keeping, preparing reports and performing customer-oriented tasks
Appraise all invoices, track of F&B inventory, bank transactions, and collaborate closely with GM on quarterly reports
Keeping all delivery menus online up to date (caviar, seamless etc.) as well as hours/menus on Yelp and Google Business
Catalog staff training material and F&B tasting notes for organizational needs within restaurant
Planned and coordinated PR initiatives, business development events, partner retreats, holiday parties and more
Assist with the quality control of food and service (Lunch, Brunch and Dinner) on a weekly basis
Execute the daily printing of menus in collaboration with the Sous Chef with respect to daily specials
Manage, design, and implement the newly created seasonal menu for the establishment.
Education
Bachelor of Business Administration – BBA -
UNIT – Universidade Tiradentes
Maceió, AL, Brazil
12.2014
Skills
Business Management
Excellent Customer Service
Accounting
Finance
Efficient Calendar Management
Schedule Management
Sales
Critical Thinking & Problem Solving
QuickBooks
Advanced POS (Toast) systems management
Advanced Knowledge of Excel and InDesign software platforms
Communication
Flexibility
Active Listening
Leadership
Strategic Planning
Decision Making
Team Building
Collaboration
Conflict Resolution
Social Media
Languages
Portuguese (Native)
English (Bilingual Proficiency)
Spanish (Full Professional Proficiency)
Hobbies and Interests
Photography
Surf
Cook
Travel
Timeline
Executive Assistant
The Metropolitan Museum of Art
07.2021 - 07.2024
Financial Assistant and Clerical Associate
Department of Medicine, Ambulatory Care, Elmhurst Hospital