VICTOR PETERSON
Rent-A-Center
Babylon,New York
1
Certification
5
years of professional experience
Highly motivated professional with over 15 years of experience operating heavy machinery and customer service. Great interpersonal skills with a proven ability to work independently and as part of a team. Looking for a career growth opportunity within a diverse organization.
Work History
Collection Account Manager
1 Year 7 Months- Responsible for managing a portfolio of accounts to ensure timely payments and resolve billing concerns.
- Monitor and analyze the performance of the collections team, implementing measures to improve productivity and success rates.
- Review and evaluate delinquent accounts, determining appropriate actions to be taken in accordance with company policies.
- Handle confidential information and documents with discretion.
- Communicate with customers regarding outstanding debts, negotiating payment plans, settlements, or other resolutions.
Delivery Driver
1 Year 2 Months- Familiar with map, navigation, and company billing systems to optimize my work performance.
- Excellent communication and active listening skills to ensure proper updates and information is given to customers and supervisors.
- The use of critical thinking allows me to analyze a situation and make informed decisions quickly.
Bulk Material Handler
2 Years 2 Months- Responsible for operating forklifts, reach trucks, and stock pickers to move bulk products and individual cases into staging or forward pick up locations.
- Integral part of placing orders on shelves and picking merchandise according to specific customer requirements.
- Document orders, materials and any stock movements.
- Monitor inventory and communicate any shortages.
Education
- Physical Education
Skills
Strong problem solving skills.
Exceptional communication and interpersonal skills.
Ability to work independently and as part of a team.
Detail-oriented and able to handle multiple tasks simultaneously.
Experience in managing inventory control
shipping and receiving
and handling financial documents.
Successful in maintaining production schedules.
Excellent in customer service
conflict resolution
collaboration
and emotional intelligence.
Certification
Forklift Operator
Timeline
Collection Account Manager
Rent-A-Center
02.2024 - 09.2025Read More
Delivery Driver
Wayne Dalton Garage Doors
11.2022 - 01.2024Read More
Bulk Material Handler
Nature's Bounty Warehouse
07.2020 - 09.2022Read More
Nassau Community College
from Physical Education
Read More