Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Victor Ramirez

Victor Ramirez

Woodinville

Summary

Dynamic and goal-oriented professional with a proven track record as Head Soccer Coach at Northshore Youth Soccer Associates, excelling in player development and effective communication. Skilled in training methodologies and fostering a positive mindset, I consistently motivated athletes to enhance performance and teamwork, achieving significant improvements in player behavior and athletic capabilities.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Head Soccer Coach

Northshore Youth Soccer Associates
06.2023 - Current
  • Improved player behavior through modeling and disciplinary interventions.
  • Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
  • Promoted love of game by assisting players with understanding positioning, play techniques, and teamwork strategies.
  • Promoted stretching, mobility work, and proper form to help athletes safely build strength.
  • Evaluated players' performance and provided constructive feedback to improve abilities.
  • Coordinated game and practice schedules within rigid training timeframes.

Professional Auto Detailer

Los Jefes Detail LLC
06.2018 - Current
  • Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Provided exceptional customer service and addressed customer inquiries.
  • Interacted well with customers to build connections and nurture relationships.
  • Maintained up To date social media accounts, with weekly posts to engage and attract potential clients.


Account Manager

State Farm
09.2019 - 12.2024
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Maintained high standards of customer service by building relationships with clients.
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.
  • Negotiated prices, terms of sales and service agreements.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Proven ability to learn quickly and adapt to new situations.
  • Set up policies and completed all documentation.
  • Identified potential risks in client businesses and recommended appropriate insurance coverage.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Conducted annual reviews of existing policies to update information.
  • Analyzed risk factors to recommend appropriate coverage levels.
  • Created sources for continuous client referrals within community and with businesses using extensive networking skills.

Produce Clerk

QFC
01.2015 - 01.2020
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Trained new employees to provide knowledge of proper produce handling and rotation procedures.
  • Managed efficient cash register operations.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Cook Shift Leader

Ixtapa Mexican Grill
08.2017 - 09.2019
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Communicated closely with servers to fully understand special orders for customers.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Planned menus for different events, seasons and customer requests.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.

Restaurant Waiter

Ixtapa Mexican Grill
08.2017 - 09.2019
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Answered customers' questions, recommended items, and recorded order information.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Communicated with kitchen staff to enable accurate food preparation.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Checked guests' identification before serving alcoholic beverages.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Education

Business

Everett Community College
Everett, WA

High School Diploma -

Woodinville High School
Woodinville, WA
06-2016

Skills

  • Fostering a positive mindset
  • Goal-oriented
  • Proactive team player
  • Lead generation expertise
  • Lead generation through calls
  • Player development
  • Training methodologies
  • Team management
  • Physical fitness
  • Athletic performance training
  • Athlete evaluations
  • Effective verbal communication

Certification

CPR and First Aid Certified

Languages

Spanish
Native or Bilingual

Timeline

Head Soccer Coach

Northshore Youth Soccer Associates
06.2023 - Current

Account Manager

State Farm
09.2019 - 12.2024

Professional Auto Detailer

Los Jefes Detail LLC
06.2018 - Current

Cook Shift Leader

Ixtapa Mexican Grill
08.2017 - 09.2019

Restaurant Waiter

Ixtapa Mexican Grill
08.2017 - 09.2019

Produce Clerk

QFC
01.2015 - 01.2020

Business

Everett Community College

High School Diploma -

Woodinville High School

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