Dynamic and results-driven professional with a diverse background spanning education, entrepreneurship, and sales. Experienced Middle School Science educator with a proven ability to engage young learners, develop standards-based curriculum, and foster academic growth. Former business owner, skilled in operations, customer service, and strategic planning, with a strong entrepreneurial mindset. Background in sales includes consistent performance, exceeding targets, and building lasting client relationships. Brings exceptional communication, leadership, and problem-solving skills to any role, with a passion for innovation, growth, and making a positive impact.
· Planned and delivered engaging lessons aligned with curriculum standards for diverse learning styles.
Monitored student progress through daily assessments and participation to identify support needs.
Fostered a safe, inclusive classroom environment promoting social, emotional, and academic growth.
Communicated regularly with parents and guardians to share progress updates and address concerns.
Managed operations of five micro-restaurant locations, ensuring high standards of food quality and service.
Supervised seven employees to maintain cleanliness and customer satisfaction.
Negotiated with vendors for purchasing and inventory management, ensuring fresh supplies at competitive costs.
Executed local marketing strategies, including signage and community events, to enhance visibility and sales.
Reinvested profits to expand operations and upgrade equipment for improved profitability.
Provided expert technical support for two years, assisted residential and commercial customers with troubleshooting, and resolved issues with customers' security systems, including alarm panels, sensors, and smart home integrations.
Delivered clear, step-by-step guidance to customers, ensured systems were operational, and maintained customer satisfaction while achieving high call resolution rates.
Served as an in-field sales representative for five years, covering 22 counties, and secured new residential and commercial accounts through personalized consultations, as well as security assessments.
Built strong relationships and consistently exceeded sales goals by tailoring security solutions for clients, utilizing ADT’s full range of services and monitoring plans.
Over a 5-year period, I consistently increased sales by an average of 27% annually, through in-depth client discussions, solution-based selling, and strong client relationships.