Hi, I’m
Victor Reyhlander
Baytown,TX
Summary
- Well-qualified banker with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
years of professional experience
Work History
Comunity Resourse Credit Union Baytown, Texas
Personal Financial Oficer
07.2022 - Current
Job overview
- Participated in team-building activities to enhance working relationships.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked with customers to understand needs and provide excellent service.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
First Convenience Bank Of TexasBaytown , TX
Senior Banker
08.2021 - Current
Job overview
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Opened, closed and updated accounts for customers.
- Provided advice on different bank products and financial options to save customers thousands of dollars.
- Balanced teller drawers and ATM cash.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products and services.
- Prospected for new business through networking, community outreach and customer referral generation.
StarbucksBaytown , TX
Barista
02.2020 - 08.2020
Job overview
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Controlled line and crowd with quick, efficient service.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Fitness ConnectionBaytown , TX
Front Desk Receptionist
01.2014 - 01.2017
Job overview
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Monitored office supplies by checking inventory and placing orders.
Education
University of Houston Clearlake Clearlake Tx
Bachelor of Science from Software Engineer
08.2023
Lee CollegeBaytown, TX
Associate of Science from Instrumentation
08.2018
Goose Creek Memorial Baytown, TX
High School Diploma
01.2013
Skills
- Microsoft Internet Explorer
- In-Person and Telephone Interviewing
- Microsoft Outlook
- Microsoft Windows
- Candidate Searching
- Google Drive
Languages
Spanish
Full Professional
Timeline
Personal Financial Oficer
Comunity Resourse Credit Union
07.2022 - Current
Senior Banker
First Convenience Bank Of Texas
08.2021 - Current
Barista
Starbucks
02.2020 - 08.2020
Front Desk Receptionist
Fitness Connection
01.2014 - 01.2017
University of Houston Clearlake
Bachelor of Science from Software Engineer
Lee College
Associate of Science from Instrumentation
Goose Creek Memorial
High School Diploma
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