Victor Rivera
Boston,MA
Summary
Dynamic facilities management professional thriving in fast-paced environments, with a proven ability to enhance operational efficiency through strategic maintenance, safety protocols, and space optimization. Strong collaborator known for adaptability to shifting priorities and a commitment to achieving high standards in resource management. Exceptional communication and problem-solving skills drive successful execution of facility operations, ensuring optimal functionality and safety. Consistent record of implementing procedural improvements that elevate overall performance and reliability within the organization.
Overview
13
13
years of professional experience
Work History
Facilities Associate
Boston Preparatory Charter School
885 River St Hyde Park
02.2025 - Current
- Maintained cleanliness and organization of school facilities to ensure a safe learning environment.
- Assisted with setup and breakdown of events, optimizing space usage for various activities.
- Conducted regular inspections to identify maintenance needs and coordinate timely repairs.
- Implemented efficient inventory management processes for supplies and equipment to reduce waste.
- managing over 50 emails per day
Sales Specialist
HERTZ Rent-A-Car
Boston, MA
03.2023 - Current
- Manage customer inquiries and reservations, achieving consistent high customer satisfaction scores.
- Coordinate with team to resolve customer issues promptly, fostering a supportive and efficient work environment.
- Upsell additional services to customers, contributing to a 10% increase in monthly revenue.
- Engage with customers enthusiastically, creating a welcoming atmosphere and boosting satisfaction scores.
Carpenter
Carpenters Union - Local 327
Boston, MA
07.2017 - 02.2024
- Constructed residential and commercial structures, ensuring compliance with building codes.
- Collaborated with team to complete projects ahead of deadlines, improving client satisfaction.
- Utilized advanced carpentry techniques to enhance structural integrity and aesthetic appeal.
- Resolved on-site issues promptly, maintaining project timelines and safety standards.
- Trained apprentices, fostering skill development and team efficiency.
- Punctual and dedicated, known for meticulous attention to detail and a strong commitment to quality work.
Driver
UBER Technologies Inc.
Boston, MA
11.2020 - 02.2023
- Provided safe, timely transportation for over 1,000 passengers, maintaining a 4.9-star rating - Customer satisfaction - Navigation skills - Efficient route planning - Positive feedback
- Assisted passengers with special needs, enhancing their travel experience and receiving commendations for exceptional service.
- Encouraged positive passenger reviews through excellent service, contributing to maintaining a high rating and customer loyalty.
Caddie
Tedesco Country Club
Marblehead, MA
04.2013 - 11.2019
- Advised golfers on club selection and course navigation, enhancing game strategy and experience.
- Managed pace of play, ensuring smooth rounds and player satisfaction.
- Calculated ball distances and managed divots, maintaining precise playing conditions.
- Coordinated with golfers for strategic advice, fostering a supportive environment.
- Delivered timely assistance, maximizing golfer experience through attentive service.
Education
High School Diploma -
Revere High School
Revere, MA01.2017
Skills
- Sales
- Problem Solving Skills
- Leadership
- Communication
- Detail Oriented
- Active Listening Skills
- Decision Making Skills
- Teamwork
- Proficient with Microsoft Word, Internet and Social Media
- Expert with Dash Sales System, Music Engineering, Logic Software
- Space planning
- Building operations
- Facilities management
- Problem-solving
- Attention to detail
Languages
Spanish - Highly proficient
Interests / Activities
Captain of High School Varsity Football Team, High School Track & Field Team (Spring 2016), Nominated Best Athlete Award 2017, Music Engineer, Music Producer, Event Planning
Timeline
Facilities Associate
Boston Preparatory Charter School
02.2025 - Current
Sales Specialist
HERTZ Rent-A-Car
03.2023 - Current
Driver
UBER Technologies Inc.
11.2020 - 02.2023
Carpenter
Carpenters Union - Local 327
07.2017 - 02.2024
Caddie
Tedesco Country Club
04.2013 - 11.2019
High School Diploma -
Revere High School