Summary
Work History
Overview
Education
Skills
Languages
Timeline
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Victor Rodriguez

Deerfield Beach,Florida

Summary

Driven by a strong work ethic and vehicle handling expertise, I enhanced customer satisfaction and streamlined operations at Intrapark. My leadership as a Valet Supervisor at GPS Parking led to improved team productivity and safety, leveraging skills in customer service and problem-solving to elevate guest experiences and drive sales growth. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Work History

Service Valet

Intrapark
02.2021 - Current
  • Streamlined service processes by efficiently organizing and managing assigned parking areas.
  • Enhanced customer satisfaction by promptly greeting and attending to their vehicle needs.
  • Complied with company policies, local regulations, and safety protocols to maintain a secure working environment for staff and guests alike.
  • Assisted management in maintaining an organized work area, contributing to efficient daily operations within the valet department.
  • Elevated guest satisfaction by addressing inquiries or concerns with prompt attention and a courteous demeanor.
  • Reduced wait times for guests by effectively coordinating vehicle rotations during peak hours of operation.
  • Collaborated with fellow valets to optimize workflow, enhancing overall efficiency and productivity.

Floor Salesman

Screw Company Llc
03.2021 - 03.2022
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Increased sales and customer satisfaction through personalized servicing.

Valet Supervisor

Gps Parking
01.2020 - 12.2021
  • Supervised valet team members for improved productivity and adherence to company policies.
  • Maintained clean workspaces, contributing to an inviting environment for guests upon entering or exiting their vehicles.
  • Handled escalated guest issues effectively, preserving customer loyalty by addressing concerns promptly while adhering to company guidelines for conflict resolution.
  • Streamlined vehicle retrieval times with effective communication among staff and proper organization of keys and vehicles.
  • Implemented safety measures to minimize accidents and incidents involving guests'' vehicles or personnel onsite.
  • Updated and maintained valet software, ensuring accurate tracking of vehicles and generating reports for management review.
  • Enhanced customer satisfaction by implementing efficient parking strategies and maintaining a professional demeanor.
  • Trained new employees in valet procedures, ensuring consistent quality and efficiency across the team.
  • Coordinated special events requiring valet services, working closely with event organizers to guarantee smooth operation during peak times or high-demand occasions.

Overview

4
4
years of professional experience

Education

High School Diploma -

Ciudad Mariana De Caracas
Caracas Venezuela
07.2016

Skills

  • Strong Work Ethic
  • Vehicle handling expertise
  • Basic automotive knowledge
  • Reliability and punctuality
  • Clean Driving Record
  • Professional Appearance
  • Customer Service
  • Problem-Solving
  • Valid Driver's License
  • Guest service
  • Guest Assistance
  • Customer Communication
  • Salesmanship abilities

Languages

English
Full Professional
Spanish
Native or Bilingual
Portuguese
Full Professional

Timeline

Floor Salesman

Screw Company Llc
03.2021 - 03.2022

Service Valet

Intrapark
02.2021 - Current

Valet Supervisor

Gps Parking
01.2020 - 12.2021

High School Diploma -

Ciudad Mariana De Caracas

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Victor Rodriguez