Victor Rodriguez
Server
Jupiter
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Master Barber
Self-employeed
01.2019 - Current
- Consulted with clients to assess personal style preferences and unique needs.
- Educated clients on appropriate aftercare procedures as well as recommended products suitable for their hair type and needs.
- Maintained a clean and hygienic work environment for the safety and comfort of clients and staff.
- Maintained master calendar of appointments and employee shifts.
Valet Supervisor
Mary Lou's
01.2025 - 09.2025
- Implemented safety measures to minimize accidents and incidents involving guests'' vehicles or personnel onsite.
- Maintained clean workspaces, contributing to an inviting environment for guests upon entering or exiting their vehicles.
- Trained new employees in valet procedures, ensuring consistent quality and efficiency across the team.
- Resolved guest inquiries, providing exceptional service while upholding company standards.
Server
The Bridge
04.2022 - 11.2023
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular members.
Server
The Dye Preserve
11.2021 - 05.2022
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Education
High School Diploma -
Jupiter High School
Jupiter, FLMaster Barber -
Palm Beach Academy of Beauty And Health
West Palm Beach, FLSkills
Customer safety
Cleaning and sanitation
Team collaboration
Timeline
Valet Supervisor
Mary Lou's
01.2025 - 09.2025
Server
The Bridge
04.2022 - 11.2023
Server
The Dye Preserve
11.2021 - 05.2022
Master Barber
Self-employeed
01.2019 - Current
High School Diploma -
Jupiter High School
Master Barber -
Palm Beach Academy of Beauty And Health
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