Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Victor Rojas

Wallington

Summary

Dynamic professional with a proven track record at B.P. Amoco, excelling in inventory management and customer satisfaction. Adept at utilizing point-of-sale systems and demonstrating strong problem-solving skills. Recognized for exceeding sales goals and enhancing operational efficiency through effective collaboration and strategic planning.

Personable and dedicated customer service representative with extensive experience in the industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

16
16
years of professional experience

Work History

Customer Service Representative

T.L.C..
Queens
11.2019 - 03.2025
  • Resolved customer complaints in a timely manner by utilizing problem-solving techniques.
  • Reconciled accounts receivable balances at end of day and shift.
  • Responded quickly to emails sent by customers seeking information or resolution of issues.
  • Performed monthly inventory count of supplies needed for office operations.
  • Scanned documents into digital filing system for easy retrieval.

Black Car Driver

Agape
The Bronx
02.2016 - 09.2019
  • Followed up with customers after delivery of goods or services to ensure satisfaction.
  • Checked documents for accuracy prior to leaving for deliveries or pickups.
  • Responded to customer complaints in a timely manner.
  • Assisted in loading and unloading cargo from the vehicle as necessary.

Sales Associate

Romano and Son
Lodi
04.2012 - 11.2016
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Processed transactions using a point-of-sale system.
  • Attended weekly team meetings to review performance goals and objectives.
  • Utilized RF scanner technology while moving stock within facility in order to maintain accurate inventory levels.
  • Monitored warehouse aisles to prevent collisions with pedestrians or other equipment.

Assistant Manager

B.P. Amoco
Hoboken
07.2009 - 01.2012
  • Created systems to track customer satisfaction levels effectively.
  • Collaborated with management on strategic plan development to achieve business objectives.
  • Coordinated with other departments to ensure smooth flow of operations.

Education

High School Diploma -

Ferris H.S.
Jersey City, NJ
06-2002

Skills

  • Inventory management
  • Point-of-sale systems
  • Data entry
  • Inventory tracking
  • Document accuracy
  • Order processing
  • Exceeds sales goals
  • Multi-tasking strength

Languages

Spanish
Professional
English
Professional

Timeline

Customer Service Representative

T.L.C..
11.2019 - 03.2025

Black Car Driver

Agape
02.2016 - 09.2019

Sales Associate

Romano and Son
04.2012 - 11.2016

Assistant Manager

B.P. Amoco
07.2009 - 01.2012

High School Diploma -

Ferris H.S.
Victor Rojas
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