Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Victor Sadarangani

Floral Park,NY

Summary

Retired NYPD Police Detective. Responsible and reliable to remain calm and professional in stressful and tense situations. Excellent reputation for resolving problems and improving customer satisfaction. Hardworking , reliable and passionate job seeker with strong organizational skills eager to secure position. Offering excellent communication and good judgment. Willingness to take on added responsibilities to meet team goals. Reliable and focused Personal Driver with an excellent reputation for punctuality , flexibility and work ethic. . Available at all times on very short notice. All passengers and clients treated with superior courtesy and efficiency. Safety-focused individual possessing outstanding driving record. Proactive, reliable and dedicated.

Overview

29
29
years of professional experience

Work History

Personal Driver

Annamaria Barra
09.2020 - Current
  • Utilized various computer devices and systems for more competent navigation.
  • Pick up client and visitors at airports for transport to various city locations.
  • Performed daily pre and post trip vehicle inspections.
  • Followed applicable traffic regulations and traffic laws.
  • Adhered to tight schedule and met departure and arrival deadlines.
  • Planned routes based on knowledge of local areas, GPS information and customer preferences.
  • Drove client to work location and various destinations and events upon requests.

Personal Family Driver

Laheta Williams
03.2023 - 11.2023
  • Protected well-being of passengers by adjusting appropriately to changing environmental conditions like harsh weather and traffic.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Utilized various computer devices and systems for more competent navigation.
  • Followed applicable traffic regulations and traffic laws.
  • Responded with ease to sudden changes in routes and schedules.
  • Maintained impeccable records of daily drives, vehicle maintenance and notable incidents.
  • Observed city, street and highway driving regulations and took necessary driving precautions when transporting clients.
  • Planned routes based on knowledge of local areas, GPS information and client preferences.
  • Adhered to tight schedule and met departure and arrival deadlines.

Police Officer/Police Detective

New York City Police Department
01.2004 - 08.2021
  • Observed, investigated, and apprehended violators of laws and public safety
  • Took immediate action upon discovering public hazards and illegal activity
  • Responded to emergency situations and calls
  • Frequently supported EMS services and fire departments in emergencies
  • Used local traffic laws to direct traffic and pedestrians at designated posts
  • Issued tickets to violators of local laws
  • Trained in necessary procedures such as first aid when emergency services is not immediately available
  • Provided security at community events, including open houses, church functions, street fairs, and public meetings
  • Investigated and reported crimes, accidents, offenses and damage to property
  • Worked undercover operations as buyer or dealer to uncover criminal activities and gather evidence for cases
  • Reviewed detective case reports for accuracy, integrity and completeness
  • Gathered facts from interviews of suspects, witnesses and complainants
  • Obtained and served search warrants related to ongoing cases
  • Conducted personal, property and event surveillance

Customer Service Representative

Verizon
12.1999 - 12.2003
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Responded to customer requests for products, services and company information.
  • Recommended products to customers, thoroughly explaining details.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Applied highly effective selling skills while properly engaging and presenting solutions to customers.

Customer Service Representative

Time Warner Cable
07.1997 - 12.1999
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Collections Representative

NORTH SHORE AGENCY
01.1996 - 06.1997
  • Reviewed collection reports to determine status of collections and amounts of outstanding balances.
  • Counseled debtors on payment options and arranged installment agreements.
  • Handled outbound and inbound calls daily with goal of collecting owed debt.
  • Discussed options with delinquent clients in terms of proposed solutions or foreclosure.
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.

SECURITY OFFICER

Effective Security
08.1994 - 05.1996
  • Oversaw daily monitoring and patrolled buildings, grounds and work sites.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Checked and verified photo identification prior to granting facility access.
  • Reported suspicious activities and persons to law enforcement.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.

Education

Associate of Science -

SUNY Empire State College
Saratoga Springs, NY
01.2001

High School Diploma -

John Bowne High School
Flushing, NY
06.1992

Skills

  • Warrant Issuing
  • Defensive Tactics Training
  • Interviewing Witnesses
  • Locating Individuals
  • Investigating Crimes
  • Undercover Operations
  • Vehicle Patrol
  • Investigative Procedures
  • Control Crowd
  • Safe Driving Techniques
  • Navigational Systems and GPS
  • Verbal and Written Communication
  • Traffic Law Observation

Languages

Spanish and Hindi
Native or Bilingual

Timeline

Personal Family Driver

Laheta Williams
03.2023 - 11.2023

Personal Driver

Annamaria Barra
09.2020 - Current

Police Officer/Police Detective

New York City Police Department
01.2004 - 08.2021

Customer Service Representative

Verizon
12.1999 - 12.2003

Customer Service Representative

Time Warner Cable
07.1997 - 12.1999

Collections Representative

NORTH SHORE AGENCY
01.1996 - 06.1997

SECURITY OFFICER

Effective Security
08.1994 - 05.1996

Associate of Science -

SUNY Empire State College

High School Diploma -

John Bowne High School
Victor Sadarangani