Customer service and hardworking warehouse agent with 10 years of experience with extensive knowledge in handling incoming products, customer service interactions and coordinating inventory levels to meet shipping deadlines.
Overview
11
11
years of professional experience
Work History
Inventory Specialist Supervisor/Bartender
El Tiempo Cantina
10.2013 - Current
Team Leader
Completed physical inventory counts each month.
Led and supervised inventory team, conducting training and setting appropriate schedules.
Researched new products and services and directed them to appropriate departments
Fast-paced service
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
Maintained a database for tracking of inventory by price, SKU, item and vendor
Maintained inventory count, tracked usage, and documented variances.
Completed stock inventories to identify and address issues negatively impacting controls.
Handled customer inquiries, answered questions, and resolved problems in a timely manner.
Monitored completeness, accuracy and compliance during inventory transactions.
Reviewed and monitored inbound inventory, outbound shipments and book adjustment transactions
Warehouse Worker
Nabors
08.2023 - 10.2023
Increased warehouse efficiency by operating forklifts and pallet jacks safely and accurately.
Loaded, unloaded, and moved material to and from storage and production areas.
Reduced order processing times with streamlined picking, packing, and shipping procedures.
Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Maintained a well-organized warehouse by systematically stacking products and rotating inventory.
Worked closely with supervisors to address any concerns or issues related to daily operations, supporting effective communication channels within the team structure.
Warehouse Worker
Dale Fastener Supply
10.2014 - 03.2015
Completed physical inventory counts each month.
Delivered shipments to customers on time and as expected
Developed inventory reports to provide management with comprehensive data on inventory levels.
Created a high-quality customer experience by ensuring that the delivery was complete and accurate
Maintained inventory accuracy by ensuring that the correct product is sold to the correct customer
Established protocols to use for inventory control and management, streamlining internal process.
Maintained warehouse floor safety and stocking practices by ensuring there was no wasted space
Implemented a new warehouse management system that increased efficiency and reduced errors by 70%
Education
Houston Community College
Houston, TX
High School Diploma -
Sam Houston High School
Houston, TX
05.2013
Skills
Bilingual
Leadership
Physical Endurance
Forklift Operation
Inventory Optimization
Warehouse Experience
Warehouse Distribution
Restaurant experience
Shipping and Receiving
Customer Service
Foodservice
Communication skills
Fast paced
Quick learner
Timeline
Warehouse Worker
Nabors
08.2023 - 10.2023
Warehouse Worker
Dale Fastener Supply
10.2014 - 03.2015
Inventory Specialist Supervisor/Bartender
El Tiempo Cantina
10.2013 - Current
Houston Community College
High School Diploma -
Sam Houston High School
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