Victor Sanchez Quinones

- Respond quickly to dispatch calls and take appropriate steps to resolve the situation.

- Work closely with Law Enforcement and Fire Department while responding to situations.

- Patrol assigned areas and remained a visible presence to assist anyone in need.

- Work high profile events with high attendance and high incident volumes.

- Received Security Sergeant and Security Corporal training.

- Law Enforcement Bicycle Association Certified.

- Monitored x-ray system to detect contraband or weapons.

-Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.

- Acted quickly during emergency situations to reduce opportunity for damage and injury.

- Performed routine building and safe checks.

- Provided security for cash escorts with high cash volume.

- Perform routine patrol on company vehicle as well as provide escorts for emergency vehicles.

- Kept a detailed log of my whereabouts as well as wrote detailed incident reports of sensitive situations.

- Supplied information about rental items to inform customers of tool availability and operation.

- Inspected and tested tools to locate worn and damaged parts and malfunctions.

- Examined, received and tagged tools to be cleaned, stored and repaired.

- Prepared rental contracts by printing contracts, obtaining customer signatures and verifying customer identification and driver's license.

- Used POS system to compute and receive payments for rentals.

- Drafted quotes, confirmed orders and managed transfers to handle rental needs efficiently.

- Resolved customer disputes to maintain positive relationships and increase customer base.

- Answered questions about store policies and addressed customer concerns.

- Helped customers complete purchases, locate items and join reward programs.

- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.

- Collected and authorized payments of guests.

- Restocked and organized merchandise in front lanes.

- Greeted customers entering store and responded promptly to customer needs.

- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

- Tallied cash drawer at beginning and end of each work shift.

- Worked closely with shift manager to solve problems and handle customer concerns.

- Stocked, tagged and displayed merchandise as required.