Overview
Work History
Education
Skills
Timeline
Generic

Victor Julian

Bradenton,FL

Overview

12
12
years of professional experience

Work History

Sales Lead

Jarlin Cabinets
01.2025 - Current
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Consulted with businesses to supply accurate product and service information.
  • Met existing customers to review current services and expand sales opportunities.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Sorted documents and maintained organized filing process.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Organized, sorted, and checked input data against original documents.
  • Followed established procedures to enter and process data correctly.
  • Created and maintained data entry logs to track data entry activities.
  • Entered data into various computer systems accurately using Microsoft Office Suite.

Customer Service Representative

Jarlin Cabinets
06.2024 - 01.2025
  • Responded to customer requests for products, services, and company information.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Investigated and resolved accounting, service and delivery concerns.
  • Delivered prompt service to prioritize customer needs.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Precisely completed appropriate claims paperwork, documentation and system entry.

Customer Service Representative

Nations Benefit
01.2024 - 04.2024
  • As part of an interdisciplinary team, attended members over the phone and assisted with any over the county orders.
  • Processed reimbursements for members and recorded and processed order.

Caregiver

Caregiver
03.2021 - 12.2023

Lot Attendee

Professional Parking Management
01.2020 - 02.2021
  • Moved arranged vehicles to optimize space in a fast-paced parking lot.
  • Monitored vehicles ensuring an adequate parking designation.
  • Ensured the lot was organized, clean, and free from trash, litter, and debris.
  • Overseed and maintained between 100 to 150 keys daily.
  • Complied with all company policies and procedures.
  • Performed daily opening/closing duties as well as daily inventory counts and reported to head office.
  • Reported daily on cash management procedures and reported to head office.
  • Met and exceeded compliance standards within clients.

Sales Consultant

Sprint by Wireless Lifestyle
03.2019 - 11.2019
  • Provided a total sales solution to the customer regarding their wireless/mobility needs.
  • Sell Sprint's devices, accessories and service plans, maximizing customer connections.
  • Personalized customer service experience keeping high level of support with product through the purchasing decision.
  • Educated customers about service and products on their new purchase and kept existing customers with presentations.
  • Increased sales per quarter by 25%.
  • Trained sales team members by using marketing, negotiation and problem-solving skills.

Sales Consultant

Designer Eyes
01.2019 - 09.2019
  • Interpreted optical prescriptions written by Optometrists or Ophthalmologists.
  • Advised clients on lens type, frames, and styling.
  • Assisted clients in warranty questions in partnership with Luxottica and Safilo.
  • Measured pupil distance and height measurements for single vision and progressive prescription types.
  • Met monthly sales goals.
  • Received and organized inventory.
  • Merchandised shipments on time.

Warehouse Lead Supervisor

AH Concrete Specialties, LLC
02.2017 - 12.2018
  • Overseed and managed the day-to-day operations of the warehouse, including receiving, storing, and shipping products or materials, while ensuring efficient coordination amongst the staff and clients.
  • Monitored and enforced compliance with company policies and safety regulations to ensure the safety of 6 to 8 warehouse employees.

Cashier/Sales Associate /Stocking

ASICS
07.2016 - 01.2017
  • Conducted intake, admission, and diagnostic assessments with clients, and documented results according to the Office of Refugee Resettlement and company standards.
  • Collaborated with treatment team members and clients to develop treatment plans and Individual Services Plan.
  • Provided weekly one-to-one counseling and crisis intervention as needed.
  • Facilitated psychoeducational and therapeutic client groups.
  • Continually monitored the mental well-being of clients and arranged appropriate services as needed.
  • Provided consultation and documentation regarding clients functioning, mental health status, and treatment needs.

Warehouse Lead Supervisor

AH Concrete Specialties, LLC
10.2015 - 06.2016
  • Overseed and managed the day-to-day operations of the warehouse, including receiving, storing, and shipping products or materials, while ensuring efficient coordination amongst the staff and clients.

Photo Tech/ Pharmacy Tech

Walgreens
07.2013 - 09.2015
  • Helped and Supported Pharmacists in dispensing over the counter and prescription medications.
  • Prepared and dispensed a high volume of medications daily, ensuring accuracy and following HIPPA policies.
  • Typed prescription information for drug labels.
  • Authorized prescription refills and organized inventory in the pharmacy.
  • Processed insurance claims for medications of insurance patients.
  • Administrative tasks included keeping patient profiles up-to-date, and pharmacy related records.

Education

Associate of Arts - Psychology

Broward College
Fort Lauderdale, FL
05-2027

High School Diploma -

Coral Gables Senior High
Coral Gables, FL
01.2013

Skills

  • Effective Time Management
  • Knowledge of healthcare industry including claims processing
  • Customer service-sales skills
  • MS Office Suite
  • Electronic Records Management
  • Computer Proficiency
  • Share Point
  • Public Speaking skills
  • Supervisory skills leading and overseeing groups between 5 to 8 employees
  • Computer Savvy: Microsoft proficiency
  • Sales analytics
  • Account management
  • Performance management
  • Sales supervision

Timeline

Sales Lead

Jarlin Cabinets
01.2025 - Current

Customer Service Representative

Jarlin Cabinets
06.2024 - 01.2025

Customer Service Representative

Nations Benefit
01.2024 - 04.2024

Caregiver

Caregiver
03.2021 - 12.2023

Lot Attendee

Professional Parking Management
01.2020 - 02.2021

Sales Consultant

Sprint by Wireless Lifestyle
03.2019 - 11.2019

Sales Consultant

Designer Eyes
01.2019 - 09.2019

Warehouse Lead Supervisor

AH Concrete Specialties, LLC
02.2017 - 12.2018

Cashier/Sales Associate /Stocking

ASICS
07.2016 - 01.2017

Warehouse Lead Supervisor

AH Concrete Specialties, LLC
10.2015 - 06.2016

Photo Tech/ Pharmacy Tech

Walgreens
07.2013 - 09.2015

Associate of Arts - Psychology

Broward College

High School Diploma -

Coral Gables Senior High

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