Victor Soto

Post harvest and packaging:

• Ensured accurate weighing and packaging of cannabis flower, ensured compliance with state regulations, and Company procedures and policies.
• Ensured and maintained the highest quality level of cleanliness and sanitation of equipment and work areas.
  Responsible for quality control of packaging equipment and packaged products.
• Kept track of inventories of different strains and bulk cannabis ready for packaging.
  followed direction to help achieve productivity goals.
• Observed all Personal Protective Equipment (PPE) requirements while completing tasks.
• Effectively trimmed cannabis flower at a productive pace.
  Maintained accurate tracking logs.
• Sorted and maintained harvest batch differentiation by both strain and phenotype.
• Handled, transported, and disposed of waste materials and accurately documented all cannabis waste.

Cultivation:

• Followed standard operating procedures (SOPs)
• Implemented good agricultural practices (GAPs) and follow all GMPs and Facility Rules
• kept good records and follow good documentation practices (GDPs)
• Kept good records of all practices implemented and data collected as pertaining to the position responsibilities.
• Department KPI data collection and entry
• Understood Veg Room SOPs and changes to Policy.
• Understood Flower Room SOPs and changes to Policy
• Assured Cultivation team members are completing Veg Room tasks as outline in SOPs efficiently.
• Assisted in all plant care from maintaining mother stock to harvest, including automated and hand watering, cloning, propagation, pheno hunting, transplanting, pruning, topping, defoliating, trellising, and harvesting.
• Pruned, transplanted/moved plants, harvested, cloned, hand watered, cleaned, IPM tasks, inventory management, etc.
• Scouted veg room for pests/disease and document on proper forms.
• Operated and maintained cultivation systems/equipment.
• Stocked cultivation supplies as needed.
• Cleaned, sanitized, and setup all grow rooms.
• Maintained and ensured proper storage and sanitation of all tools and equipment, including but not limited to shop vacs, pumps, hoses, carts, scissors, stools, totes, gloves, rags, and PPE gear.
• Performed regular audits as required
• Performed any other job-related tasks assigned by Compliance management.
• Worked with compliance team to draft forms/processes to maintain departmental compliance.
• Ensured Cultivation operation is fully compliant with state regulations and federal and state law.
• Assured that all operations adhere to business and industry license requirements.
• Maintained strict inventory records of all plant materials, chemicals and equipment used in grow and documented production by completing forms, reports, logs, and records as required.
• Participated in ongoing training to expand knowledge base on cannabis strains, genetics, breeding programs, and overall product quality standards.
• Contributed to the development of standard operating procedures, ensuring consistent cultivation practices across the company.

• Managed inventory control, cash control, and store opening and closing procedures.
• Managed store employees successfully through proactive communication and positive feedback.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Assisted with hiring, training and mentoring new staff members.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Approved regular payroll submissions for employees.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
• Completed point of sale opening and closing procedures.
• Rotated merchandise and displays to feature new products and promotions.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Implemented business strategies, increasing revenue and effectively targeting new markets.
• Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.

(Summer job)

• Accurately account, prepare and record daily deposits, maintaining secure cash drawers and promptly resolving discrepancies in timely matter.
• Enforce quality assurance protocols to deliver ideal customer experience and teach staff strategies for completing work while smoothly carrying out senior management directives.
• Cultivate performance-based culture based on individual accountability, goal attainment and team achievement.
• Oversee inventory by ordering precise quantities of stock and executing corrective actions to drive profitability and maintain well-controlled business inventory with minimal loss.
• Oversee computer database and physical filing systems and develop innovative sales proposals to promote product quality and showcase market comparisons.
• Build customer loyalty by devising promotions and products according to customer needs and budget.
• Manage purchasing, sales, marketing, floor and security operations efficiently.
• Assist with marketing strategy and advertising initiatives to better promote facility to public. (Social media - Instagram, Twitter, leafly, etc)
• Manage dispensary implementations, employee reviews, training, schedules, order manifest and contracts.
• Train new employees on proper protocols, customer service standards and guide team members to maintain high productivity and performance metrics.
• Track employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Observe each employee's individual strengths and initiate mentoring program to improve areas of weakness streamlining daily progress and efficiency.
• Promote positive customer experience through day-to-day supervision, management and delegation of daily tasks to employees.

• Educated customers on medical and recreational uses and effects of different strains.
• Listened to customer needs and desires to identify and recommend optimal products.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Kept abreast of new cannabis products as well and latest industry trends through extensive research.
• Processed customers payments using dispensary’s POS (Point of Sale system). (Leaf logic)
• Educated customers on safe use of their selected cannabis products.
• Correctly weighed, packaged and labeled cannabis products as required.
• Checked customer identification documents to verify age.
• Took inventory of cannabis products and ensured that sales floor is adequately stocked.
• Lead onboard training of new employees.
• Performed opening and closing duties and arranged marketing displays.
• Maintained strict inventory controls for regulatory compliance across dispensary operations.
• Managed high volume of cash with accuracy.
• Managed efficient cash register operations.
• Assisted customers with signing up for store loyalty programs and provided details about key benefits.
• Developed strong rapport with customers and created positive impression of business.

• Facilitated sale of cannabis in fast-paced environment.
• Educated customers about various cannabis products including flowers, edibles, and concentrates.
• Stayed up-to-date on new products, strains, changes in law's and industry trends in order to provide highest level of service to customers.
• Processed and packaged online orders for customers who requested in-store pick up.
• Provided recommendations on cannabis products based on customer requests.
• Assisted in various dispensary operations including operating cash registers, inventory, and properly checking identification at check-in and register.
• Checked guests' photo identification for validity and age requirements.
• Restocked supplies and arranged displays.
• Maintained strict inventory controls for regulatory compliance across dispensary operations.
• Managed high volume of cash with accuracy.

• Assisted in meeting sales plans and expectations.
• Maintained stockroom organization and cleanliness.
• Managed inventory team to achieve optimal productivity and inventory control.
• Worked with supervisors and team members to understand supply needs and bring levels within store expectation.
• Reviewed and analyzed forecast data to determine and address inventory needs.
• Recorded information, shortages and discrepancies to keep records current and accurate.
• Worked with managers in planning/execution of floorsets and merchandise recovery/detailing.
• Executed company policy and procedures related to stockroom standards.
• Maintained Visual presentation standards.

• Delivered packages and mail to businesses and people in towns, cities, and rural areas.
• Retrieved outgoing mail from boxes/Placed larger packages on porch or doorstep.
• Ensured recipient signed off on package and arranged mail in delivery sequence.
• Collected money for postage-due and COD (cash-on-delivery) fees and obtained signed receipts for registered, certified, and insured mail.
• Provided change-of-address cards and other postal forms when requested.
• Organized mail into appropriately marked bins for delivery, storage, or transportation to other centers.
• Operated sorting machinery for parcel post or processed packages, parcels, or letters.
• Inspected postal equipment for any damages and reported observations to appropriate supervisors or management.