Victor Stelly
New Orleans,LA
Summary
Accomplished Tech Manager with a proven track record at Office Depot Inc, enhancing operational efficiency and customer satisfaction. Expert in strategic planning and team leadership, adept at fostering cross-functional teamwork and driving project completion. Skilled in CRM and staff development, achieving significant improvements in productivity and engagement.
Overview
6
6
years of professional experience
Work History
Tech Manager
Office Depot Inc
02.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Site Manager
Richs Washdat
10.2020 - 08.2023
- Enforced stringent safety measures for optimal workplace safety.
- Implemented innovative solutions to overcome project challenges and maintain deadlines without sacrificing quality or safety standards.
- Oversaw daily progress and ensured tasks were completed on schedule, resulting in timely project completion.
- Continuously reviewed processes for areas of improvement opportunities that ultimately led to increased overall operational efficiency at job sites.
Kitchen Manager
Sanger Theater
12.2018 - 02.2020
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
Education
Na -
Southern University And A&M College
Baton Rouge, LADiploma - General
Canyon Springs High
Moreno Valley, CA2000
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Goal setting
- Documentation and reporting
- Relationship building
- Strategic planning
- Operations management
- Project management
- Cross-functional teamwork
- Customer relationship management (CRM)
- Staff development
- Shift scheduling
Timeline
Tech Manager
Office Depot Inc
02.2024 - Current
Site Manager
Richs Washdat
10.2020 - 08.2023
Kitchen Manager
Sanger Theater
12.2018 - 02.2020
Na -
Southern University And A&M College
Diploma - General
Canyon Springs High
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