Victor Suaste

• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Provided friendly customer service to guests and addressed concerns.
• Monitored safety of guests in and around swimming pool.
• Attentively monitored swimmers to identify distress.
• Responded to emergency situations in a timely, efficient manner.
• Educated patrons on safety protocols and enforced safety rules.
• Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
• Responded to patron incidents in professional and timely manner.
• Demonstrated rescue techniques and provided first aid in emergency situations.
• Administered CPR and first-aid following best practices.

Reference: Manager- Jacqueline Garcia (214)869-3353

• Handled customer inquiries and suggestions courteously and professionally.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Answered constant flow of customer calls with minimal wait times.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Processed customer service orders promptly to increase customer satisfaction.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Reference: Manager- Aidee Morales (214)710-6904