Victor Tapia
San Bruno,CA
Summary
Operations Agent familiar with all aspects of logistics, shipping and receiving and general warehouse operations. Known for ensuring accurate stock levels and timely replenishment. Focused on team collaboration and achieving operational efficiency while adapting to changing needs.
Overview
17
17
years of professional experience
Work History
Storekeeper II
Kaiser Permanente
01.2020 - Current
- Tagged merchandise and neatly stocked on racks/carts/cabinets, Med rooms and display areas.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Received, merchandised and arranged all shop items for visual display.
- Ensured accurate documentation of all incoming materials, verifying quantities against purchase orders and communicating discrepancies to relevant parties.
- Filled orders by gathering merchandise specified in requisitions through supply chain network system.
- Maintained a safe working environment with strict adherence to safety protocols and guidelines.
- Monitored merchandise on shelves/cabinets and in storage using inventory control system.
- Documented shipping and receiving records to confirm receipt of orders.
- Arranged products on shelves/ and in cabinets to maximize space utilization by Number%.
- Used Software to prepare purchase requisitions for replacement of stock.
- Received product shipments and organized in stockroom storage area.
- Managed inventory levels to minimize waste and ensure product/items availability, supporting department satisfaction and sales efficiency.
Operations Agent/Customer Service - Imports
Andrews Air Corporation
05.2007 - Current
- Review new customer orders and requests and manually entered data into a centralized database
- Coordinate with customs brokers for clearance
- Negotiate contracts with outside providers to minimize costs to the company and customers
- Manually create shipments, assign carriers and dispatched shipments
- Communicate all emergencies, delays due to weather and carrier schedule changes to customers and supervisors
- Coordinated rush orders and order changes
- Resolve problems for customers, warehouses and carriers
- Monitored shipments to guarantee on-time delivery
- Complete all necessary customs documents compute international fees for each shipment, and keep track of shipment payments and quotas for billing
Education
CBSSPD - Sterile Processing
Niles College
Burlingame, CA10.2022
Electronics - Theory Telecommunication/Electronics
Baden Adult School
South San Francisco, CA01.2002
GED - General
Baden Adult School
San Bruno, CA01.2002
Skills
- Global logistics
- Inventory tracking
- AS/400 experience
- CargoWise Certified Operator
- Vendor management
- Shipment consolidations planning
- Inventory control
- Warehouse and fulfillment
- Results-oriented
- Domestic
- Imports
- Detail-oriented
- Flexible
- Works well independently
- Customer service-oriented
- Microsoft Office (Word, Excel)
- Self-motivating and professional
- Excellent written and verbal communication skills
- Dispatch
- Forklift Certified
Timeline
Storekeeper II
Kaiser Permanente
01.2020 - Current
Operations Agent/Customer Service - Imports
Andrews Air Corporation
05.2007 - Current
Electronics - Theory Telecommunication/Electronics
Baden Adult School
GED - General
Baden Adult School
CBSSPD - Sterile Processing
Niles College
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