Victor Tovar
Deer Park,TX
Summary
Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
1
1
Certification
Work History
Contractor
Deer Park Gardens Apartments
Deer Park, TX
04/5/23 - Current
- Swept and mopped floors, vacuumed carpets, and dusted surfaces in all areas of the facility.
- Emptied all wastebaskets and disposed of trash in designated receptacles.
- Maintained cleaning equipment in good working condition.
- Sanitized all high-touch areas using approved chemicals.
- Checked inventory for required supplies and made lists for needed cleaning products.
Land Scaper /Truck Driver
Legacy Landscaping & Tree Care
Rosenberg, TX
09/01/22 - 03/31/23
- Inspected truck before and after trips, ensuring all safety regulations were followed.
- Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
- Loaded, balanced and secured product to safely transport goods.
Armed Service Technician
Loomis Armored
Houston, TX
08/1/21 - 07/09/22
- Conducted security checks on personnel entering and exiting the premises.
- Inspected equipment for proper functioning and responded to malfunctioning systems accordingly.
- Maintained logs of all security-related incidents and submitted reports regularly to supervisor.
- Communicated effectively with team members while coordinating efforts during shifts.
- Maintained high levels of alertness throughout shifts.
- Identified suspicious activity to determine appropriate response.
Hydroblasting Technician
USA DeBusk
Deer Park, TX
09/08/17 - 05/20/19
- Performed hydroblasting on industrial equipment with pressures up to 40, 000 PSI.
- Cleaned and prepared surfaces for painting or other coatings.
- Inspected and maintained all hydroblasting equipment including hoses, nozzles, pumps and filters.
- Maintained records of hydroblasting activities in accordance with company policy.
- Operated vacuum trucks to clean tanks and vessels from scale, rust and other debris.
- Followed safety protocols when handling hazardous materials such as oil, chemicals and solvents.
- Repaired leaks in pipes using specialized tools such as torches and welding machines.
- Adhered to strict safety regulations while working on job sites involving hazardous materials.
- Transported hydroblaster machine, hoses and chemicals to assigned site, set up equipment and inspected before and after use.
- Removed hazardous materials, chemical tanks and towers after first analyzing and alleviating safety risks.
Hydroblasting Technician
HydroChem
Deer Park, TX
11/3/17 - 08/12/18
- Monitored inventory levels of supplies used for hydroblasting projects.
- Provided technical support to colleagues regarding the use of hydroblasting machinery.
- Inspected and maintained all hydroblasting equipment including hoses, nozzles, pumps and filters.
Customer Service Representative
Office Depot Inc
Pasadena, TX
02/04/14 - 06/08/16
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Customer Service Representative
Walgreen's Pharmacy
Deer Park, TX
04/03/09 - 06/05/13
- Gathered customer feedback through surveys and used the data to improve customer service.
- Educated customers on special pricing opportunities and company offerings.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Supported sales team members to drive growth and development.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
Customer Service Cashier
Kroger
Pasadena, TX
08/4/06 - 02.2009
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Processed credit card transactions accurately and efficiently.
- Resolved customer complaints in a professional manner.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Prepared sales slips or sales contracts as needed to complete customer purchases.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
Education
Some College (No Degree) - Law Enforcement
San Jacinto College District
Pasadena, TXSome College (No Degree) - Diesel Mechanics
Universal Technical Institute
Skills
- Detail Oriented
- Complex Problem-Solving
- Incident Reporting
- Weapons training
- Shift work experience
- Worksite safety
- Safety knowledge
- HVAC Systems
Certification
Level 4 Security Certification
Twic Card
Languages
English
Full Professional
Spanish
Limited
Timeline
Contractor
Deer Park Gardens Apartments
04/5/23 - Current
Land Scaper /Truck Driver
Legacy Landscaping & Tree Care
09/01/22 - 03/31/23
Armed Service Technician
Loomis Armored
08/1/21 - 07/09/22
Hydroblasting Technician
USA DeBusk
09/08/17 - 05/20/19
Hydroblasting Technician
HydroChem
11/3/17 - 08/12/18
Customer Service Representative
Office Depot Inc
02/04/14 - 06/08/16
Customer Service Representative
Walgreen's Pharmacy
04/03/09 - 06/05/13
Customer Service Cashier
Kroger
08/4/06 - 02.2009
Some College (No Degree) - Law Enforcement
San Jacinto College District
Some College (No Degree) - Diesel Mechanics
Universal Technical Institute
Level 4 Security Certification
Twic Card
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