Victor Tovar
Houston,TX
Summary
Dedicated plumbing professional with expertise in installation, maintenance, and repair of systems in residential and commercial settings. Led initiatives to enhance service quality and trained team members on safety and equipment handling. Proven ability to identify and resolve issues promptly, ensuring compliance with regulatory standards and maximizing customer satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Service Technician
American Residential Services LLC
07.2025 - Current
- Diagnosed and repaired plumbing systems, ensuring optimal functionality and customer satisfaction.
- Led initiatives to enhance service quality, resulting in improved client feedback and satisfaction scores.
- Installed plumbing fixtures and appliances, adhering to safety standards and building codes.
- Collaborated with team members to execute service calls efficiently, enhancing workflow processes.
- Trained junior technicians on equipment handling and maintenance procedures, fostering skill development.
Responsible Master Plumber
Hello Plumber, LLC
04.2016 - 07.2024
- Installed, replaced, repaired and maintained piping systems, fixtures and equipment in residential and commercial buildings.
- Verified that installations comply with local building codes and safety regulations.
- Followed all applicable health and safety standards while performing tasks.
- Conducted preventive maintenance programs, reducing potential breakdowns from wear or corrosion.
- Monitored performance levels of installed equipment to detect malfunctions before they become serious problems.
- Performed detailed inspections of plumbing systems, identifying and correcting code violations to ensure compliance.
- Located and repaired leaks in water supply lines.
- Replaced faulty valves, washers and seals in taps, showers and toilets.
- Worked with a variety of materials such as copper tubing, galvanized pipe, PVC plastic pipe and other related materials.
- Connected water supply lines to fixtures such as sinks, toilets and appliances.
- Scheduled repair jobs based on customer needs and availability of supplies to optimize service delivery.
- Provided technical support to customers regarding plumbing issues such as installation instructions or troubleshooting tips.
- Assisted in the training of new plumbers on safe work practices.
- Achieved cost-savings by developing functional solutions to problems.
Education
High School Diploma -
Klein Forest High School
Houston, TX05-1987
Graduate Certificate - Air Conditioning
Doolin Technical College
Houston, TX04-1991
Skills
- Plumbing installation
- Gas line installation
- Water heater service
- Leak detection
- Installation and repair
- Preventive Maintenance
- Residential plumbing solutions
- Maintenance strategies
- Regulatory compliance
- Troubleshooting expertise
- Technical assistance
- Technical training
- Issue diagnosis
- Troubleshooting skills
- Customer service excellence
- Customer service
- Team collaboration
Affiliations
- Enjoy spending time with family and friends. Working around the house in my spare time is therapeutic. Walking in the park has become a good place for my relationship to heal and grow.
Languages
Spanish
Education and Training
other,other
Certification
- Master Plumber - TSBPE
Timeline
Service Technician
American Residential Services LLC
07.2025 - Current
Responsible Master Plumber
Hello Plumber, LLC
04.2016 - 07.2024
High School Diploma -
Klein Forest High School
Graduate Certificate - Air Conditioning
Doolin Technical College