Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Victor Vaghela

North Platte,NE

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Customer-oriented General Manager with 6 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

11
11
years of professional experience

Work History

General Manager

Motel 6 Hotel
Chadron, NE
02.2016 - 06.2022
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency

Manager

Quality Inn Hotel
Hurricane, UT
12.2014 - 01.2016
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Approved regular payroll submissions for employees.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.

Car Salesman

Honda On Grand
Elmhurst, IL
03.2011 - 11.2014
  • Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Negotiated purchase prices and explained sales, warranty and optional products.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Answered telephone and email inquiries from potential customers.
  • Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.

Education

BBA -

College of DuPage
Glen Ellyn, IL

High School Diploma -

Addison Trail High School
Addison, IL
05.2009

Skills

  • Problem Anticipation and Resolution
  • Financial Forecasting
  • Sales Tracking
  • Business Management Principles
  • Financial Management
  • Microsoft Office
  • Hiring and Onboarding
  • Sales Activities

Timeline

General Manager

Motel 6 Hotel
02.2016 - 06.2022

Manager

Quality Inn Hotel
12.2014 - 01.2016

Car Salesman

Honda On Grand
03.2011 - 11.2014

BBA -

College of DuPage

High School Diploma -

Addison Trail High School

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Victor Vaghela