Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

VICTOR VALADEZ

San Antonio,TX

Summary

Transportation Logistics Coordinator knowledgeable about logistics analysis, scheduling and inventory management. Holds active valid Texas drivers license. Logistics Manager skilled at negotiating and implementing cost saving measures without compromising quality. Adapts quickly to the changing needs of fast-paced and growing organizations. Detail-oriented and organized Transportation Logistics Coordinator offering comprehensive background in transportation management, including 10 years as a warehouse lead. Expertise in transportation operations, waste prevention and safety compliance. Competent warehouse lead skilled at building and managing effective teams. Offers more than 12 years in logistics management in a warehouse setting. Efficient transportation logistics professional well-versed in materials management and inventory reconciliation. Highly organized and detail-oriented with a talent for accurate shipment tracking and problem resolution. Material control handler offering exceptional analytical, problem-solving and interpersonal skills. Seeks a position in logistics management offering challenging growth opportunities in a fast-paced professional environment. Social media advertising experience

Overview

20
20
years of professional experience

Work History

Collector

CSC ServiceWorks
11.2019 - 11.2024
  • Collaborated with team members to achieve monthly targets, promoting a positive work environment and boosting overall productivity.
  • Reduced outstanding debts by implementing strategic collections tactics and maintaining open lines of communication with customers.
  • Developed strong relationships with clients, fostering trust and facilitating successful account resolutions.
  • Maintained accurate records of all collection activities, ensuring compliance with industry standards and regulations.
  • Trained new team members on scripts, company services, and collection strategies.
  • Evaluated, researched and resolved discrepancies.
  • Provided excellent customer service during difficult conversations, defusing tensions while effectively collecting payments.
  • Consistently met or exceeded individual performance metrics while contributing to team goals as a reliable team player.
  • Enhanced company reputation by professionally handling sensitive financial matters.
  • Trained new collections representatives on collections processes and incentivized team members to achieve production goals.
  • Utilized various software programs to efficiently manage account information and track progress towards collection goals.
  • Proactively identified opportunities for improvements in the collections process, sharing insights and suggestions with management to support continuous growth and development.
  • Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate.

Utility Worker

San Antonio Water System
11.2017 - 11.2019
  • Kept work area clean, neat, and well-stocked to maximize productivity.
  • Collected and disposed of trash and debris.
  • Contributed to a positive work environment through effective communication and collaboration with colleagues across various departments.
  • Verified that all safety procedures were followed while working on utility systems.
  • Trained other personnel in proper maintenance and repair of utility systems.
  • Responded to emergency calls for utility repairs and troubleshooting.
  • Performed regular monitoring of utility systems to confirm proper functioning.
  • Maintained high standards of workmanship by adhering to industry regulations and company policies during installations, repairs, or maintenance tasks.
  • Mitigated potential hazards by promptly addressing any safety concerns identified during routine inspections or maintenance tasks.
  • Communicated with customers to address identified issues and provide updates on repairs.
  • Streamlined workflow processes by effectively managing inventory levels of equipment parts, tools, and supplies needed for daily operations.
  • Tested utility systems for leaks, breaks, or other irregularities.
  • Collaborated with other utility workers to complete complex projects ahead of schedule, ensuring community satisfaction.
  • Facilitated community relations by participating in local events and providing utility education.

Material Handler And Quality Control

LabCorp
08.2007 - 11.2017
  • Carefully interviewed, selected, trained and supervised staff
  • Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes
  • Interacted positively with customers while promoting hotel facilities and services
  • Correctly calculated inventory and ordered appropriate supplies
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity
  • Actively participated in ongoing customer service programs to build sales and rapport in the community
  • Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
  • Led and directed team members on effective methods, operations and procedures
  • Maintained a safe working and guest environment to reduce the risk of injury and accidents
  • Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties
  • Tested, troubleshot and calibrated equipment in the shop and in the field
  • Monitored control system software and stored software in secure location.
  • Completed daily inspections of all electronic equipment
  • Reported all unsafe activities, situations and potential hazards.
  • Updated and modified components and systems to improve operation
  • Led warehouse team that had a 0% injury rate for 10 years in a row
  • Directed team of 4 warehouse associates, with a 0% staff turnover rate
  • Supervised a warehouse and distribution crew of 4 direct reports for a billion dollar company

Grocery/Meat Dept./Kitchen

Walmart Supercenter
03.2005 - 08.2007
  • Trained, coached and mentored staff to ensure smooth adoption of new program
  • Implemented innovative programs to increase employee loyalty and reduce turnover
  • Developed and rolled out new policies
  • Increased profits by 60% in one year through restructure of business line

Education

High School Diploma -

SA Leadership Academy
San Antonio, TX
01.2017

Skills

  • Proactive
  • Deadline-driven
  • Skilled multi-tasker
  • Natural mentor
  • Training and development
  • Process improvement
  • Data entry expert
  • Microsoft Office
  • Expense allocation
  • Excellent time management
  • Materials accountability
  • Warehouse management systems
  • Supply chain and resource management

Accomplishments

  • Laboratorian of the year
  • Led warehouse team that had a 0% injury rate for 10 years in a row.
  • Directed team of 4 warehouse associates, with a 0% staff turnover rate.
  • Supervised a warehouse and distribution crew of 4 direct reports for a billion dollar company.

Languages

Spanish
Native or Bilingual

Timeline

Collector

CSC ServiceWorks
11.2019 - 11.2024

Utility Worker

San Antonio Water System
11.2017 - 11.2019

Material Handler And Quality Control

LabCorp
08.2007 - 11.2017

Grocery/Meat Dept./Kitchen

Walmart Supercenter
03.2005 - 08.2007

High School Diploma -

SA Leadership Academy

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VICTOR VALADEZ