Summary
Overview
Work History
Education
Skills
Languages
Timeline
AssistantManager

Victor Velez

Everett,MA

Summary

Accomplished Assistant Manager and Stockroom Supervisor with a proven track record at Amazon and TJX Companies, enhancing customer satisfaction and streamlining operations. Expert in staff management and workload management, I excel in fostering team leadership and optimizing inventory levels. Achieved significant improvements in employee performance and operational efficiency through innovative strategies and effective communication.

Overview

7
7
years of professional experience

Work History

Assistant Manager

Amazon
06.2021 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.

Stockroom Supervisor

TJX Companies
07.2017 - 01.2021
  • Maximized storage space utilization by designing efficient shelving layouts that accommodated various product sizes and shapes without compromising accessibility or safety standards.
  • Collaborated with department managers to optimize inventory levels based on sales trends and seasonality.
  • Maintained optimal stock levels by monitoring sales data and collaborating with purchasing department to adjust order quantities as needed.
  • Met tight deadlines for order processing by effectively delegating tasks among team members while maintaining high-quality standards.
  • Boosted employee productivity through comprehensive training programs and performance evaluations.
  • Ensured safe working environment by enforcing safety protocols and maintaining clean, organized workspaces.
  • Served as a key liaison between the stockroom and other departments, fostering open communication channels to ensure seamless operations across the organization.

Education

High School Diploma -

Everett High
Everett, MA
07-2017

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Customer relations
  • Staff supervision
  • Staff management
  • Workload management
  • Employee performance evaluations

Languages

Spanish
Native or Bilingual

Timeline

Assistant Manager

Amazon
06.2021 - Current

Stockroom Supervisor

TJX Companies
07.2017 - 01.2021

High School Diploma -

Everett High

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Victor Velez