Victor Zamarripa
Wimauma,FL
Summary
Senior Technician with a proven track record at Valvoline Instant Oil, where I mentored junior staff, enhancing team capabilities. Skilled in troubleshooting and customer service, I excel in fast-paced environments, ensuring top-notch network performance and client satisfaction. My expertise spans from technical support to hands-on mechanical repairs, embodying a blend of analytical prowess and interpersonal skills.
Overview
4
4
years of professional experience
Work History
Senior Technician
Valvoline Instant Oil
05.2024 - Current
- Managed server upgrades utilizing VMware, resulting in seamless integration and enhanced performance for data centers.
- Mentored junior technicians, enhancing team skills and knowledge base for technical support.
- Utilized Splunk for log analysis, identifying and fixing issues, ensuring smooth operations for network infrastructure.
- Analyzed root causes of recurring problems, implementing solutions to prevent future incidents.
- Commit to excellent customer service while developing a strong and fast-paced work ethic
- Operate overhead and floor mounted oil and grease guns, hand tools, radiator machine, tire rotation equipment, computer.
- General automotive repair including tire rotations , oil changes, and battery replacement, radiator services, power steering, and transmission fluid replacement, AC recharges
- Managing a team full of technicians, helping them on double checks
Carpenter's Assistant
Víctors Wood Work
04.2021 - 02.2024
- Cut materials according to specifications in preparation for installation.
- Assisted with movement of materials and equipment to job sites.
- Prepared materials accurately using hand and power tools to make precise cuts.
- Kept job site cleaned up properly and all debris disposed of in respective containers.
- Worked with master carpenters to install decks for both residential and commercial customers.
- Installed and repaired woodwork, millwork, and cabinetry under supervision of master carpenter.
- Measured and cut wood pieces using hand saws and powered saws.
- Cleaned work areas, machines and equipment to maintain clean and safe job site.
- Transported materials and tools from work truck to project areas and organized supplies based on likely needs.
Education
High School Diploma - High School Teaching
Sumner High School
Riverview, FL05.2024
Skills
- Oil changes
- Customer Service
- Troubleshooting skills
- Multitasking and organization
- Works Well Under Pressure
- Attention to detail
- Team Training
- Customer interaction
- Staff education and training
- Heavy lifting
- Power Tools and Equipment
- Problem-solving
- Mechanical tools
Languages
Spanish
Native or Bilingual
Timeline
Senior Technician
Valvoline Instant Oil
05.2024 - Current
Carpenter's Assistant
Víctors Wood Work
04.2021 - 02.2024
High School Diploma - High School Teaching
Sumner High School
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