Victor Ziviani

Parts Manager

Drumond Auto Body

12.2022 - Current

Increased efficiency in the parts department by implementing an improved inventory management system.
Streamlined the ordering process for faster and more accurate deliveries, resulting in higher customer satisfaction.
Developed strong relationships with suppliers to negotiate better pricing, ultimately reducing costs for the company.
Managed a team of technicians, providing training and support to improve their performance and productivity.
Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
Implemented quality control measures for incoming parts to reduce return rates and improve overall product quality.
Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
Established effective communication channels with other departments to streamline processes and improve interdepartmental collaboration.
Organized special promotions on parts sales, boosting revenue during slow periods or when excess inventory needed to be cleared out quickly.
Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
Identified areas of inefficiency within the department and developed targeted solutions to address these issues, resulting in cost savings and improved processes.
Rearranged parts department to better serve changing trends and keep workspaces organized.
Partnered with managers to implement operational enhancements for paperwork processing.