Driven and versatile, excelled at AYFE LLC by enhancing roofing efficiency and client satisfaction through expert roof installation and exceptional teamwork. Leveraged bilingual abilities to streamline project communication, achieving significant waste reduction and consistently meeting deadlines. Demonstrated strong leadership in adopting safety practices and fostering positive client relationships.
Overview
6
6
years of professional experience
Work History
Rofer
AYFE LLC
Lake Elmo, MN
09.2021 - Current
Efficiently removed old roofing materials while preserving underlying structures for smooth reinstallation process.
Supported team leaders in the successful completion of complex roofing projects, showcasing adaptability and problem-solving skills.
Enhanced overall job quality by adhering to safety standards and implementing best practices for roofing installation.
Assisted in the accurate measurement and cutting of materials, resulting in precise installations and reduced material waste.
Provided support during emergency repairs or leaks after weather events to minimize property damage for clients.
Contributed to positive client relationships through professional conduct and clear communication regarding project progress.
Implemented cost-saving measures during projects by carefully monitoring inventory levels and minimizing material waste whenever possible.
Improved roofing efficiency by streamlining laborer tasks and optimizing work processes.
Ensured customer satisfaction by consistently meeting project deadlines and delivering high-quality workmanship.
Demonstrated expertise in various roofing systems, including asphalt shingles, metal roofs, and flat roofs for a range of applications.
Collaborated effectively with diverse teams to ensure seamless communication throughout each project phase.
Developed strong technical skills through hands-on experience with various tools, equipment, and techniques used in the roofing trade.
Installed, repaired, and replaced single-ply roofing systems.
Proactively identified potential issues or areas of concern during projects, communicating effectively with team leaders for prompt resolution.
Showcased versatility by performing both residential and commercial roof installations according to industry guidelines.
Increased productivity on worksites by maintaining clean, organized spaces and ensuring proper tool maintenance.
Reduced project timelines through effective coordination with team members and efficient allocation of resources.
Participated in ongoing training and educational opportunities, ensuring constant improvement in roofing practices and techniques.
Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
Inspected problem roofs to determine best repair procedures.
Performed patching and resealing of roofs to provide maintenance, repairs and protection.
Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
Customer Service Representative
Silvia's Stores and Restaurant
La Palma Chalatenango El Salvador
03.2018 - 07.2021
Handled customer inquiries and suggestions courteously and professionally.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Construction Worker
Arturo's Construction Co.
La Palma, Chalatenango, El Salvador
12.2018 - 05.2021
Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
Maintained clean and organized job sites, contributing to a safe working environment for all employees.
Loaded, unloaded, and moved material to and from storage and production areas.
Worked independently in fast-paced environment while meeting productivity and quality expectations.
Operated power equipment to move materials and promote job efficiency.
Inspected tools and equipment to maintain safety and efficiency.
Assisted in digging, trenching and backfilling trenches and foundations.
Helped with door and window installations.
Worked on sites, installing roofs and other exterior components.
Moved and cleared debris from work sites to dispose of in designated areas.
Provided labor support to carpenters, masons and other skilled trades.
Mixed and poured concrete for variety of projects.
Followed instructions and safety protocols while operating machinery and equipment.
Managed safe and efficient use of tools and equipment on construction sites.
Installed drywall, siding and other structural components.
Followed instructions and safety protocols to prevent accidents and injuries.
Loaded and unloaded materials and equipment onto and off construction sites.
Loaded and unloaded materials onto trucks and trailers.
Cleaned and maintained tools, equipment and worksites.
Used variety of hand and power tools to complete tasks.