Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Victor Arturo Hernandez Copado

Addison,IL

Summary

Experienced with overseeing kitchen operations to ensure seamless and efficient food preparation and service. Utilizes leadership and organizational skills to maintain high standards of cleanliness and safety. Track record of team collaboration and problem-solving to achieve optimal kitchen performance.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Crew Chief

Portillos Restaurants Group
04.2005 - Current
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Trained new team members on kitchen procedures, safety protocols, and company standards.
  • Controlled food costs and managed inventory.
  • Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
  • Monitored food preparation, production, and plating for quality control.
  • Promoted a positive work environment by fostering open communication and resolving conflicts in a timely manner.
  • Reduced food waste through effective inventory management and menu planning.
  • Reviewed employee performance regularly, providing constructive feedback for improvement opportunities.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Directed activities of team of skilled kitchen workers preparing and serving meals.
  • Monitored daily food production levels to maintain appropriate stock levels while avoiding overproduction or shortages.
  • Conducted regular equipment maintenance checks for safe operation and reduced downtime due to malfunctions.
  • Assisted in menu development, considering seasonal ingredients, customer preferences, and profitability goals.
  • Upheld strict adherence to allergen safety procedures, ensuring cross-contamination prevention measures were followed diligently during preparation processes.
  • Managed staff scheduling, ensuring optimal coverage during peak hours and minimizing labor costs.
  • Ensured consistent quality of dishes by overseeing recipe execution and conducting regular taste tests.
  • Coached new hires in kitchen protocols, speeding up their integration into team.

Instructor

Portillos Restaurants Group
04.2003 - Current
  • Managed team according to company standards and compliance requirements.
  • Organized daily assignments for crew members, ensuring efficient use of time and resources.
  • Trained all team members on key roles to maintain flexibility.
  • Mentored junior crew members, fostering a supportive work environment and promoting professional growth.
  • Supervised crew in daily inspections, troubleshooting, and preventive maintenance on kitchen equipment.
  • Collaborated with other supervisors to address workflow challenges and develop innovative solutions.
  • Managed inventory of supplies to prevent shortages, maintaining consistent workflow.
  • Improved safety standards with thorough training sessions for new recruits.

Education

GED -

College of DuPage
Glen Ellyn, IL
03-2025

Skills

  • Collaborative team player
  • Problem-solving
  • Customer service
  • Team leadership
  • Purchase assistance
  • Drawer balancing
  • Reliable and responsible
  • Quality assurance
  • Bilingual
  • Friendly, positive attitude

Certification

  • ServSafe Allergens Certification - National Restaurant Association.
  • Alcohol Server License/Certificate – Various State Liquor Licensing Authorities.

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Crew Chief

Portillos Restaurants Group
04.2005 - Current

Instructor

Portillos Restaurants Group
04.2003 - Current

GED -

College of DuPage

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Victor Arturo Hernandez Copado