Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Work Availability
Timeline
Manager

VICTOR D. SANTIAGO

Miami,FL

Summary

Experienced and dependable Chafferer with a stellar record of customer satisfaction and 23 years of experience and service. Gives every passenger sterling VIP treatment. Flexible scheduling availability including weekends evenings and at very short notice. Experienced in driving in different states and countries.

Overview

22
22
years of professional experience

Work History

Professional and Executive Chauffeur

VSOP305 LLC
MIAMI, FL
04.2019 - Current
  • Responded to specific locations at designated times to handle customer reservations.
  • Applied knowledge of GPS mapping and local traffic conditions to plan efficient, disruption-free routes.
  • Transported high-value clients with professionalism and discretion.
  • Drove town cars, buses, party vehicles and other vehicles to meet customer needs.
  • Arranged to pick up customers or groups.
  • Followed regular schedule of pickups for individual customers and groups.
  • Drove shuttle buses, limousines or company cars to transport passengers.
  • Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Received belongings from passengers and safely and securely stowed items and luggage.
  • Hired new drivers, set and maintained performance standards and drove customer satisfaction initiatives.
  • Achieved consistently high customer scores due to exceptional service.
  • Consistently provided friendly and fast service, resulting in high number of repeat clients and referrals.

Professional and Executive Chauffeur

Ride Transportation LLC
MIAMI, FL
01.2018 - 12.2021
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Drove shuttle buses, limousines or company cars to transport passengers.
  • Offered riders information about local attractions and restaurants.
  • Responded to specific locations at designated times to handle customer reservations.
  • Received belongings from passengers and safely and securely stowed items and luggage.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Determined pickup assignments and shift schedule by checking in with dispatch service.
  • Updated personal logs and business tracking documents accurately and according to schedule requirements.
  • Presented clean and sanitized vehicle to customers for utmost satisfaction.
  • Arranged to pick up customers or groups.
  • Consistently provided friendly and fast service, resulting in high number of repeat clients and referrals.

Package Delivery Driver

UPS
MIAMI, FL
01.2001 - 11.2018
  • Transported and safely delivered items to prevent damage or loss.
  • Handled merchandise in accordance with product handling standards.
  • Navigated routes with relevant map programs and GPS systems.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Utilized street maps to plan and determine most efficient routes.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Reviewed and followed pick sheets to prepare, pack and scan orders.

Education

High School Diploma -

American Senior High School
Hialeah, FL
06.1998

Skills

  • HACK License
  • Able to drive in any state and any country
  • Safety Regulations
  • Professional Manner
  • Driver Scheduling
  • Safe Driving Techniques
  • Client Relations
  • Vehicle Maintenance
  • Professional Demeanor
  • Clean Driving Record
  • Passenger Assistance
  • Schedule Coordination
  • Public Safety
  • Willing to sign NDA
  • Luggage Loading
  • Security
  • Problem-Solving Ability
  • Customer Friendly
  • Valid Driver's License
  • Attention to Detail
  • Punctual and Reliable
  • Route Determination
  • Transportation
  • Navigational Systems and GPS
  • Friendly and Outgoing
  • Confidentiality Understanding
  • DOT Compliance

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Accomplishments

Driven for the following high value clients:

Odell Bekam (NFL)

Victor Oladipo (NBA)

Gunna

Offset

Cardi B

Future

Taurus (producer)

Section 8 (producer)

Chichi (producer)

Toodope (producer)

Rae Sremmurd

Vito

Eboni Ward

Swae Lee

Snoop Dogg

Steve Rifkind

Mike Miller

Alvin Kamara

Flo Milli

City Girls

Bobby Shmurder

TI

Tiny

Shekinah

Phaedra Park

Jeezy

Ski Mask Slump God

42 Dugg

Sonny Digital

West Side Webb

The Weeknd

Provided transportation for the following events:

Super Bowl

Rolling Loud

Bad Bunny Concert

All Star Weekend (2022) in Ohio

Future Concert

Weeknd Superbowl Halftime

Heat Games

Met Gala (2022) New York

Coachella (2022, 2023) Los Angeles

Driven in the following States and Countries:

Atlanta

California

New York

New Jersey

Colombia

Ohio

Indianapolis

Puerto Rico

Las Vegas

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Professional and Executive Chauffeur

VSOP305 LLC
04.2019 - Current

Professional and Executive Chauffeur

Ride Transportation LLC
01.2018 - 12.2021

Package Delivery Driver

UPS
01.2001 - 11.2018

High School Diploma -

American Senior High School

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VICTOR D. SANTIAGO