Victor D. Zacatelco
Overview
4
4
years of professional experience
Work History
Enlisted Soldier
US Army
03.2022 - Current
- Serving in the US Army New Jersey National Guard, contributing to national defense and mission success.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Operated a variety of machinery and tools safely and efficiently.
- Collaborated closely with team members to achieve mission objectives, and meet timelines.
- Completed day-to-day duties accurately and efficiently.
- Deployed with the New Jersey National Guard in support of Operation Inherent Resolve
- Led a team for a mission while on an overseas deployment.
- Conducted assessments of equipment readiness and reported maintenance needs to leadership.
- Provided mentorship to junior personnel, fostering skill development and teamwork within the unit.
Supervisor
Primark
East Rutherford, NJ
10.2021 - 02.2025
- Facilitated training sessions for new employees on company policies and procedures.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Implemented quality control measures, significantly reducing error rates.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Maintained positive working relationships with fellow staff and management.
- Identified the needs of customers promptly and efficiently.
- Developed strategies to improve team performance and productivity.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Oversaw inventory management, ensuring adequate stock levels and reducing waste.
- Trained new employees on company policies, job duties, and performance expectations.
- Directed and supervised a team of 15 employees in daily operations.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Prepared and presented reports on team performance, challenges, and achievements to senior management.
Education
US ARMY -
US ARMY
03-2022
High School Diploma -
Clifton High School
Clifton, NJ06-2021
Skills
- Knowledge sharing
- Customer relations
- Manual dexterity
- Team collaboration
- Continuous improvement
Languages
Spanish
Native/ Bilingual
Timeline
Enlisted Soldier
US Army
03.2022 - Current
Supervisor
Primark
10.2021 - 02.2025
US ARMY -
US ARMY
High School Diploma -
Clifton High School