Victorea Judd
Lake Wales,FL
Summary
Accomplished industry leader offering many years of management expertise including staff training and development, performance evaluation, and continuous improvement. Focused and efficient with proficiency in financial reporting and budget adherence. Demonstrated success in evaluating P&L to achieve targets. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
General Manager
LVE
Lakeland, FL
04.2014 - Current
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
Education
High School Diploma -
Tenoroc High School
Lakeland, FL05-2013
Skills
- Workflow Planning
- Service Quality Improvement
- Customer Relationship Management
- Loss Prevention
- Quality Management
- Supply Chain Management
Certification
- Servsafe certified
- Microsoft office certified
Accomplishments
- Top performer in area
References
References available upon request.
Timeline
General Manager
LVE
04.2014 - Current
High School Diploma -
Tenoroc High School
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