Dynamic leader with experience in several areas where I stand out both administratively and operationally, always motivated and eager to continually improve, to acquire new skills to obtain the best results.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Food Processing Plant Manager
Reybanpac
Loaded and unloaded products from delivery trucks and storage areas.
Organized and maintained inventory in designated storage locations.
Followed safety protocols to minimize accidents and injuries.
Maintained a clean and organized work area, contributing to an efficient and safe working environment.
Participated in regular team meetings, contributing to the development of new strategies for warehouse efficiency and productivity.
Operated various types of material handling equipment safely including forklifts, pallet jacks, and hand trucks to move heavy loads throughout the warehouse facility.
Reduced product damages with proper handling techniques and training for warehouse staff.
Processed outbound orders accurately by picking merchandise according to packing slips and preparing shipments for transport.
Managed inbound shipments by unloading trucks, checking items against invoices, and properly storing products in designated locations.
Established safety protocols for warehouse environment, significantly reducing workplace accidents.
Ensured accurate inventory counts through regular audits and meticulous recordkeeping.
Loaded, unloaded, and moved material to and from storage and production areas.
Loaded and unloaded materials onto and off of trucks for fast shipment.
Assisted in receiving, stocking and distribution of merchandise.
Drove forklifts, pallet jacks and other equipment to move materials.
Maintained clean, orderly work environment free of hazards.
Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Warehouse Shiping
The Elite Flower
07.2024 - Current
Resolved customer complaints with personalized service, fostering loyalty and repeat business.
Analyzed inventory trends for enhanced stock management and waste reduction.
Guided diverse teams to achieve store goals through clear communication and motivation.
Optimized product placement with regular audits to maximize sales potential.
Increased customer satisfaction by implementing efficient store operations and maintaining a well-organized, clean environment.
Ensured compliance with all health, safety, and legal regulations to maintain a safe shopping experience for customers.
Managed financial aspects of supermarket operations, including budgeting, revenue tracking, and expense control.
Improved overall sales growth through effective merchandising strategies and targeted promotions.
Implemented loss prevention strategies to minimize theft occurrences and improve overall profitability.
Reduced employee turnover by fostering a positive work culture and offering competitive compensation packages.
Boosted employee morale through recognition programs, celebrating individual achievements and promoting teamwork in problem-solving efforts.
Streamlined inventory management for optimal product availability and minimal waste.
Conducted regular performance evaluations of staff members, setting clear expectations for future goals and career development opportunities.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Established team priorities, maintained schedules and monitored performance.
Telephone Franchise Manager
Claro Ecuador
01.2017 - 02.2023
Analyzed competitor strategies, adapting approaches as necessary to maintain a competitive edge in the market.
Increased franchise sales by developing and implementing effective marketing strategies.
Collaborated with cross-functional teams to develop comprehensive support materials for franchisees.
Conducted regular audits of franchises, identifying areas for improvement and providing actionable feedback.
Facilitated ongoing learning and development opportunities for franchise staff through targeted training programs.
Developed strong relationships with suppliers, negotiating favorable pricing structures and delivery schedules.
Identified new market opportunities to expand the brand''s presence and reach.
Established performance metrics, monitoring progress towards achieving key goals.
Negotiated contracts, resulting in better terms and conditions for both franchisor and franchisees.
Provided comprehensive training to new franchise owners for successful business management.
Resolved conflicts between franchisor and franchisees amicably, promoting a positive working environment within the organization as a whole.
Managed budgets effectively, optimizing resources to achieve desired outcomes.
Interacted well with customers to build connections and nurture relationships.
Trained and guided team members to maintain high productivity and performance metrics.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Reported issues to higher management with great detail.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Supermarket Manager
Corporacion Favorita CA
08.2008 - 01.2017
Resolved customer complaints with personalized service, fostering loyalty and repeat business.
Analyzed inventory trends for enhanced stock management and waste reduction.
Guided diverse teams to achieve store goals through clear communication and motivation.
Optimized product placement with regular audits to maximize sales potential.
Increased customer satisfaction by implementing efficient store operations and maintaining a well-organized, clean environment.
Ensured compliance with all health, safety, and legal regulations to maintain a safe shopping experience for customers.
Managed financial aspects of supermarket operations, including budgeting, revenue tracking, and expense control.
Improved overall sales growth through effective merchandising strategies and targeted promotions.
Implemented loss prevention strategies to minimize theft occurrences and improve overall profitability.
Reduced employee turnover by fostering a positive work culture and offering competitive compensation packages.
Boosted employee morale through recognition programs, celebrating individual achievements and promoting teamwork in problem-solving efforts.
Streamlined inventory management for optimal product availability and minimal waste.
Conducted regular performance evaluations of staff members, setting clear expectations for future goals and career development opportunities.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Established team priorities, maintained schedules and monitored performance.